Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

TRINH NGUYEN

Ho Chi Minh City,SG

Summary

Hardworking and motivated Senior Corporate Relationship Manager with 18 years of experience and record of success in banking industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive manager with good planning, organizational skills and keen problem solver.

Overview

19
19
years of professional experience

Work History

Senior Relationship Management Manager_TeamLeader

Vietnam Maritime Commercial Joint Stock Bank ("MSB")
Ho Chi Minh City
2018.10 - Current
  • Provided corporate clients (mainly in FDI Large Corporate Segment) with financial advice and assistance in setting up accounts, loans, and investments.
  • Managing, exploiting and developing relationships with customers in the assigned customer portfolio (mainly customers with diverse financial needs), ensuring to meet and exceed TOI as planned and controlled good debt quality of its entire customer portfolio
  • Submit and defend credit proposal (if any) at Credit Committee for approval.
  • Reviewed contracts before signing them on behalf of the organization.
  • Recruited, coached, mentored and trained team members in order to improve their job performance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Some key clients: DKSH, VNVC, KhuongDuy, Lotte, CJ, EDPR (SunseapVN), Concung, Tiki, Maersk...

Head of Trade Sale, South

Vietnam Maritime Commercial Joint Stock Bank ("MSB")
Ho Chi Minh City
2016.02 - 2018.09
  • Build, recruit & manage Trade Sales team to implement double booking KPI with RMs for SME, LCs & FDI segments (BUs).
  • Participate in sales, professional consulting and deploy training related to 3 main areas for BUs: Digital Banking; Cash Flow Management & Trade + Guarantee.
  • Participate in presenting/explaining and protecting records related to the Guarantee & Trade Center segment and RMs when they arise.
  • Develop budget for the southern region, allocate KPIs and manage implementation members.
  • Propose and implement annual business promotion programs.
  • Team's size: 9 trade sales supporting for South Region (from Danang to CaMau)

Senior Relationship Manager

Vietnam International Commercial Joint Stock Bank ("VIB")
Ho Chi Minh City
2015.05 - 2016.02

Carry out business and sales management in Large Corporate Banking:

  • Proactively grasp and create customer needs to be able to provide comprehensive financial solutions to satisfy customer needs.
  • Maintain & develop existing and potential customer base to achieve assigned financial goals.
  • Plan and create specific action directions for the customer portfolio you manage to complete assigned targets
  • Implement customer demand exploitation and management activities.
  • Comply with regulations related to risk management.
  • Ensure all operations are customer focused to achieve high customer service standards, ensuring service quality commensurate with the large corporate customer segment.
  • Personal development: Participate in courses organized by the bank according to the career development roadmap.

Relationship Officer

Asia Commercial Joint Stock Bank ("ACB")
Ho Chi Minh City
2006.01 - 2015.04
  • Developing and caring for corporate customers (SME & Mid.Corp customer segment)
  • Proactively plan and deploy the search and access to new quality customer sources to exploit needs, advise and persuade customers to use products and services at ACB (Including mortgage loans). , unsecured loans, mobilizing savings deposits,...).
  • Receive, process and respond to existing customer inquiries to maintain cohesion and promptly respond to customer needs.
  • Appraise and recommend credit within assigned scope.
  • Carry out customer inspection, review and re-evaluation activities.
  • Cross-sell products and services according to regulations at ACB.

Commercial Management Trainee

Colgate-Palmolive Company
Ho Chi Minh City
2005.05 - 2005.10
  • The fast-tracked 12 month program will build and develop for the next generation leaders in various roles in: Sale Supervisor Position.
  • Focus on deploying sales channels: Bookstores and small supermarkets in HCM and Binh Duong areas.

Education

MBA - Master of Business Administration

The Bolton Of University
2013-08

BBA - Commerce And Economics

Van Lang University
2005-07

Skills

  • Business Development
  • Key Performance Indicators
  • Staff Training and Development
  • Negotiation and Interpersonal Skills
  • Team Leadership
  • Problem-Solving and Decision-Making

Affiliations

Interest: Sport (Yoga, Walk); Read/Audio Book; Movies; Travel

Accomplishments

  • MSB: Excellent Staff in 2017, 2020, 2021, 2022

Timeline

Senior Relationship Management Manager_TeamLeader

Vietnam Maritime Commercial Joint Stock Bank ("MSB")
2018.10 - Current

Head of Trade Sale, South

Vietnam Maritime Commercial Joint Stock Bank ("MSB")
2016.02 - 2018.09

Senior Relationship Manager

Vietnam International Commercial Joint Stock Bank ("VIB")
2015.05 - 2016.02

Relationship Officer

Asia Commercial Joint Stock Bank ("ACB")
2006.01 - 2015.04

Commercial Management Trainee

Colgate-Palmolive Company
2005.05 - 2005.10

MBA - Master of Business Administration

The Bolton Of University

BBA - Commerce And Economics

Van Lang University
TRINH NGUYEN