Yen Nguyen

C&B Manager, VN (04/2019 – 08/2019)

C&B Manager, VN & SEA (09/2019 – 09/2024)

C&B Manager, VN & SEA & ANZ (10/2024 – Present)

Key Accountabilities:

• Developed and implemented total rewards strategies and policies, leveraging market benchmarks and internal equity to attract and retain talent.
• Led annual compensation surveys (Mercer) and managed reward structures, job evaluations, and grading systems.
• Collaborated with HRBP and Talent Acquisition to customize rewards solutions to business needs.
• Lead the annual salary review and bonus processes, ensuring accurate implementation
• Oversaw employee benefits programs, salary structures, payroll operations, and annual tax filings, ensuring compliance with legal requirements.
• Managed HRIS and coordinated expatriate compensation and benefits with Group Mobility.
• Led personnel cost budgeting, monthly payroll and headcount reporting, and budget reconciliations, partnering closely with Finance.
• Developed, updated, and communicated labor rules, collective agreements, employee handbooks, and benefit policies.
• Provided guidance to employees on labor regulations, compensation, and benefits, ensuring accurate records and compliance with all HR administrative requirements.

Key Achievements

• 2019: Developed and implemented new benefit policy; upgraded and automated the HR-Payroll system.
• 2020: Launched “Family Care Program” and Digital Instant Recognition; established employment operations in Singapore.
• 2021: Released new Employee Handbook and flexible working model; set up employment processes in Indonesia.
• 2022: Rolled out Employee Assistance Program; collaborated with Group Treasury to centralize and automate salary payments.
• 2024: Integrated local HR system with Group HR system, improving data accuracy and reducing administrative workload.
• 2025: Established local HR function in Australia; set up employment processes in Thailand.

Rewarded by the Company:

• Employee of the year 2019 & 2020

Main responsibilities

Manages payroll, social insurance, personal income tax for both local and expatriates, benefits, contracts, onboarding/offboarding, maintain HR records, and ensuring compliance

Key responsibilities

Payroll Services:

• Deliver accurate monthly payroll calculations and reports for clients across various industries.
• Prepare statutory reports for government authorities and manage personal income tax (PIT) finalization.
• Register tax codes for employees and dependents.
• Advise clients on Labor Law, PIT regulations, and market-driven C&B policies.
• Guide team members on labor contracts, termination, and tax processes.

Expatriate Services:

• Advise clients on full-cycle expat processes (visa, work permit, residence card).
• Manage documentation and registration for expatriates.
• Provide guidance on expat PIT, worldwide income, hypo tax, and finalization.

Other Tasks:

• Participate in consulting and audit projects.
• Handle ad hoc assignments, such as representative office closures and drafting internal labor rules for clients.

Key Achievement:

• Always exceed financial target
• Good feedback from Customers
• Deliver high quality of service

Rewarded by the Company:

• 2016: Excellent Customer Service of the year
• 2017: Best performance team

Key responsibilities

• Oversee salary review cycles and ensure compliance with C&B policies.
• Manage payroll, bonuses, personal income tax, and related reporting.
• Prepare data for global and ad-hoc surveys.
• Maintain HR system accuracy and drive process improvements.
• Lead budgeting, headcount planning, and payroll system management.

Key responsibilities

• Manage monthly payroll and coordinate with Finance for timely, accurate payments.
• Support annual personal income tax finalization and maintain staff data in HRIS.
• Assist in C&B processes, including budgeting, data management, and salary surveys.
• Prepare salary structures and bonus calculations.

Key achievements:

• Collaborated with Personnel Manager to successfully implement new HR, Payroll, and Employee Self-Service systems

Key responsibilities

• Maintain and update personnel data in HRIS and manage staff profiles.
• Prepare job offers, labor contracts, and track renewals.
• Process monthly social, health, and unemployment insurance declarations.
• Record staff leave and provide reports to management.
• Support monthly payroll and PIT processing.

Key responsibilities

HR Administration:

• Support monthly payroll, SHUI administration, and recruitment processes.
• Maintain employee database and handle administrative logistics, including meetings, events, and annual health checks.

Training:

• Develop and implement training plans and curricula.
• Monitor training effectiveness and update work instructions.
• Organize internal and external training based on departmental needs.

Key Responsibilities

Safety:

• Ensure safe factory operations; inspect high-risk equipment.
• Provide safety training and conduct annual health checks, fire evacuation plans.

Environment:

• Maintain environment management systems per customer and legal requirements.
• Plan and conduct audits; consolidate and report key data.
• Set annual environment targets and implement action plans.
• Manage preventive and corrective measures to minimize environmental issues.

Social Compliance:

• Ensure effective implementation of company policies and labor laws.
• Monitor labor standards and staff contracts; review and update company regulations