Expert in software engineering and business solutions - eager to drive impactful outcomes in a more challenging leadership context.
More than 13 years of diverse experience in roles such as Chief Operating Officer, Project Manager, and QA Manager - track record of implementing practical frameworks/metrics, optimizing resource allocation, and delivering successful software projects toward business acumen and customer centric.
Skilled in partnering with cross-functional teams, delivering diverse projects, and managing complex stakeholder relationships.
Overview
11
11
years of professional experience
Work History
Chief Operating Officer
SOXES VIET NAM CO., LTD
01.2023 - Current
Working directly with the Director to develop and implement strategies toward company's vision
Managing holistic processes, identifying and implementing continuous improvements
Ensuring compliance with company, state, and federal laws and regulations
Tracking performance with software, proposing corrective measures when necessary and implementing preventative actions
Building and maintaining trust relationships with key customers, clients, partners and within internal teams
Developing and implementing operational frameworks that establishes performance metrics and accountability across all departments
Project Manager/ Project Owner
SOXES VIET NAM CO., LTD
01.2020 - Current
Developed a budget tracking system that identified areas of cost savings and improved resource utilization
Created an effective risk management plan that identified, assessed, and mitigated risks to the project
Led and managed cross-functional teams to ensure successful project delivery
Collaborated with stakeholders to define product requirements and prioritize features
Managed a product road map that identified customer needs and aligned with the company's overall business strategy
Developed a Minimum Viable Product (MVP) that was used to validate customer feedback and identify product enhancements
Collaborated with cross-functional teams to ensure successful product launches
Lead a team of developers to ensure product features are delivered on time and meet quality standards
Negotiated with stakeholders to ensure product features are delivered on time and on budget
Used customer feedback to drive product decisions and ensure customer satisfaction
Acted as a liaison between the development team and stakeholders to ensure product requirements are understood and met
QA Manager
SOXES VIET NAM CO., LTD
01.2019 - Current
Be Responsible for quality of whole Organization
Worked with cross team in Switzerland, Belarus and Poland
Lead a team of QA engineers to successfully complete a major software project on time and within budget
Build up QA member to work efficiently on projects
Developed a comprehensive bug report process that improved the accuracy and timeliness of defect communication
Developed an automation solution that monitors system performance and proactively identifies and resolves potential issues
Defined QA standard process & procedure, including QA checklist which helps PM, Team Lead and the management to assess the quality of the development process concerning aspects like development setup, operation setup, project setup
Senior Automation QA Engineer
SOXES VIET NAM CO., LTD
04.2016 - 12.2018
Worked with cross team in Switzerland and Belarus
Collected requirement from customer, convert to comprehensive usecase & details specification
Developed and maintained a framework using Selenium & Appium that automates repetitive tasks and reduces manual errors
Developed test cases based on requirements and specifications to ensure adequate coverage of product features
Conducted manual and automated testing to ensure system functionality, performance, and security
Created and implemented a bug tracking process to ensure timely resolution of defects and improved product quality
Guiding, mentoring, and educating junior QA engineer
Software QA Engineer
Robert Bosch Engineering & Business Solutions
09.2013 - 03.2016
Participated in requirements gathering and review to ensure testability of features
Developed a comprehensive test plan, test case and strategy to ensure quality of software products
Performed testing on software products to uncover and report defects
Developed and maintained automated test scripts for web and mobile applications using Selenium and Appium with Java language
Education
Software Engineering Bachelor -
FPT University
09.2013
Skills
Stakeholder Management
Leadership
Problem Solving
Software Project Management
Business Strategy
Product Experience
Big-picture thinking
Automation Test
Jira
Confluence
Agile/Scrum
Languages
English
Japanese
Projectsanddomains
Worked on more than 30 projects, including mobile, web and desktop application, Notable project: iATAC, WGC, instaGUARD, cyway, fintech, IoT, cyber security, insurance, healthcare, crypto, ecommerce, cloud
Timeline
Chief Operating Officer
SOXES VIET NAM CO., LTD
01.2023 - Current
Project Manager/ Project Owner
SOXES VIET NAM CO., LTD
01.2020 - Current
QA Manager
SOXES VIET NAM CO., LTD
01.2019 - Current
Senior Automation QA Engineer
SOXES VIET NAM CO., LTD
04.2016 - 12.2018
Software QA Engineer
Robert Bosch Engineering & Business Solutions
09.2013 - 03.2016
Software Engineering Bachelor -
FPT University
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