Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Veronika Marczaková

Trzebnica,Poland

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Customer Service Agent and Translator

Marketing Investment Group SA
Krakow , Poland
11.2022 - 10.2023
  • Communicated with clients regarding account services, statements, and balances.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Barista and Server

Kawiarnia I Cukiernia Markiza
Trzebnica, Poland
03.2019 - Current
  • Maintained regular and consistent attendance and punctuality.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Summer Camp Volunteer

LDT Vranice
Vysokè Myto , Czech Republic
07.2019 - Current
  • Supervised children involved in canoeing, hiking and rock climbing to provide safe activities.
  • Led groups of children safely through variety of camp activities.
  • Created fun and educational activities for campers.

Education

Secondary Education -

Liceum Ogólnokształcące Im. II Armii Wojska
Trzebnica
09.2019 - 06.2022

Skills

Crisis Management

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Interests

Hiking

History

Culture

Timeline

Customer Service Agent and Translator

Marketing Investment Group SA
11.2022 - 10.2023

Secondary Education -

Liceum Ogólnokształcące Im. II Armii Wojska
09.2019 - 06.2022

Summer Camp Volunteer

LDT Vranice
07.2019 - Current

Barista and Server

Kawiarnia I Cukiernia Markiza
03.2019 - Current

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Veronika Marczaková