Hiking
Veronika Marczaková
Trzebnica,Poland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Customer Service Agent and Translator
Marketing Investment Group SA
Krakow , Poland
11.2022 - 10.2023
- Communicated with clients regarding account services, statements, and balances.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Responded to customer calls and emails to answer questions about products and services.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Barista and Server
Kawiarnia I Cukiernia Markiza
Trzebnica, Poland
03.2019 - Current
- Maintained regular and consistent attendance and punctuality.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Summer Camp Volunteer
LDT Vranice
Vysokè Myto , Czech Republic
07.2019 - Current
- Supervised children involved in canoeing, hiking and rock climbing to provide safe activities.
- Led groups of children safely through variety of camp activities.
- Created fun and educational activities for campers.
Education
Secondary Education -
Liceum Ogólnokształcące Im. II Armii Wojska
Trzebnica 09.2019 - 06.2022
Skills
Crisis Management
undefinedInterests
History
Culture
Timeline
Customer Service Agent and Translator
Marketing Investment Group SA
11.2022 - 10.2023
Secondary Education -
Liceum Ogólnokształcące Im. II Armii Wojska
09.2019 - 06.2022
Summer Camp Volunteer
LDT Vranice
07.2019 - Current
Barista and Server
Kawiarnia I Cukiernia Markiza
03.2019 - Current
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