Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Van Anh Nguyen Ngoc

Bartender
Ho Chi Minh City
Van Anh Nguyen Ngoc

Summary

Dynamic and customer-focused professional with extensive experience at Park Hyatt Saigon. Proven ability in suggestive selling and delivering exceptional service, fostering loyal clientele. Skilled in menu memorization and effective communication, consistently enhancing guest experiences and driving revenue growth. Committed to maintaining high standards in a fast-paced environment.

Overview

6
years of professional experience

Work History

Park Hyatt Saigon

Bartender
01.2025 - Current

Job overview

  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Park Hyatt Saigon

Waitress
03.2020 - 01.2025

Job overview

  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

RENAISSANCE RIVERSIDE HOTEL SAIGON - Marriott International

Waitress
01.2020 - 03.2020

Job overview

  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

Van Lang University
Ho Chi Minh City

Barchelor Of Art from Hotel Management
08.2023

Skills

Suggestive selling

Timeline

Bartender

Park Hyatt Saigon
01.2025 - Current

Waitress

Park Hyatt Saigon
03.2020 - 01.2025

Waitress

RENAISSANCE RIVERSIDE HOTEL SAIGON - Marriott International
01.2020 - 03.2020

Van Lang University

Barchelor Of Art from Hotel Management
Van Anh Nguyen NgocBartender