VAN HA THUY
HCM city,SG
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Technical Assistant & Admin
Viet Nam Quality Control Company
Ho Chi Minh
10.2023 - 08.2024
- Managed technical documentation and reports, ensuring accuracy and compliance with industry standards.
- Received and distributed mail, letters and packages.
- Handled incoming calls and directed callers to appropriate department or employee.
- Provided HR administrative assistance to management team.
- Monitor and receive customer requests regarding inspection requirements.
- Follow the documents and customer requirements to make accurate assessments of the product quality before shipment.
- Used the ERP (Enterprise Resource Planning) system to verify and reconcile invoices and purchase orders.
- Provide information about the inspection schedule, and send documents and customer requirements to the inspectors. Entered data into spreadsheets using Microsoft Excel, Google Sheets, or other similar programs. Organized and maintained filing systems for physical and electronic documents, ensuring the accuracy and confidentiality of records.
Full-time Sales Staff
VIETCRUISE TOURS
05.2022 - 06.2023
- Consulting the company's product services for foreign customers, and confirming customers' bookings.
- Best seller of the month.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Reduced process lags by training employees on best practices and protocols.
- Listened to customer needs to identify and recommend best products and services.
- Demonstrated knowledge of products features, benefits, pricing and availability to customers.
Education
Bachelor of English Language - Business English
HUTECH University
Ho Chi Minh 09-2023
Skills
- Teamwork
- Content Creative
- Time management
- Problem solving
- Multi-tasking
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Timeline
Technical Assistant & Admin
Viet Nam Quality Control Company
10.2023 - 08.2024
Full-time Sales Staff
VIETCRUISE TOURS
05.2022 - 06.2023
Bachelor of English Language - Business English
HUTECH University
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