Trinh Nguyen Khanh
Senior IT Project Manager
Ho Chi Minh City
Summary
Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Senior IT Project Manager, Head of Testing
Manulife Vietnam
02.2020 - 08.2022
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Managed multi project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Reported regularly to managers on project budget, progress and technical problems.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
Senior Assistant Manager, Test Lead
Manulife Vietnam
05.2018 - 01.2020
- Building up testing process, standardize the documentation and involve almost key projects to ensure the outcome, the quality.
- Hired, and trained staff associates and equipped to comply with company policies and procedures.
- Delivered lectures on testing techniques, tools and protocols to internal staff.
- Reviewed project specification documentation to create appropriate testing methodologies.
- Developed comprehensive test plans and workforce breakdown structures for complete systems.
- Created accurate and successful test scripts to manage automated testing of certain products and features.
Test Lead
SCC Vietnam
03.2017 - 05.2018
- Planned and devised cohesive test plans for projects using advanced testing technologies.
- Defined, created and controlled testing environments for successful software deliverables.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Documented testing procedures for developers and future testing use.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
Senior Quality Control Engineer
Harvey Nash Vietnam
11.2009 - 03.2017
- Prepared, documented and executed detailed test plans, test cases and defect reports.
Networking and Telecommunication QA
TMA Solutions
06.2008 - 11.2009
- Performed functional test and end to end system test for networking and telecommunication product.
- Conducted tests and diagnostic procedures using tools such as analyzers, multimeters, and power supplies.
Education
Bachelor of Science - Information Technology
Can Tho University
Can Tho City, Vietnam 09.2003 - 12.2007
Skills
Project Management
Risk Management
Agile Methodology
Team leadership and coaching
Project tracking with EVM
Effective Communication
Product quality control
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior IT Project Manager, Head of Testing
Manulife Vietnam
02.2020 - 08.2022
Senior Assistant Manager, Test Lead
Manulife Vietnam
05.2018 - 01.2020
Test Lead
SCC Vietnam
03.2017 - 05.2018
Senior Quality Control Engineer
Harvey Nash Vietnam
11.2009 - 03.2017
Networking and Telecommunication QA
TMA Solutions
06.2008 - 11.2009
Bachelor of Science - Information Technology
Can Tho University
09.2003 - 12.2007