I am dedicated to exploring and evaluating software applications, particularly those designed to enhance productivity With a keen interest in understanding the nature and operational mechanisms of various technological and electronic devices, I continually seek to expand my knowledge in this field
Chinh Trinh
IT Support Specialist
Hanoi
Summary
Enthusiastic and detail-oriented IT support specialist with a strong foundation in Linux and system administration. Skilled in troubleshooting hardware/software issues, configuring devices, and operating systems. Known for providing effective technical assistance and thorough documentation. Eager to leverage analytical and problem-solving abilities to minimize downtime, improve productivity, and enhance user satisfaction in a dynamic organization. Committed to continuous learning and contributing innovative solutions to drive organizational success.
Overview
4
4
years of professional experience
Work History
Network administrator Intern
HITC Telecom
07.2023 - 08.2023
- Assisted in real-time monitoring and managing intra and customer networks, ensuring 99.7% uptime and optimal performance
- Collaborated in maintaining Core networks, improving reliability and achieving a 2% increase in overall network stability
- Analyzed traffic volumes between office locations, detecting irregular patterns and mitigating security risks, resulting in a 10% improvement in network efficiency
- Monitored and tested network devices (temperature, port power, fan status), examined logs, and handled incidents, contributing to a 5% reduction in network downtime
Math Tutor
Student's Home
11.2019 - 06.2020
Education
Engineer's degree - Telecommunications Engineering, majoring in IoT systems
PTIT
Hanoi, Vietnam12.2025
Skills
Operating systems Administration (Windows, Linux)
Interests
I have a strong passion for configuring and customizing Linux desktop environments and software packages, ensuring optimal performance and user experience Additionally, I am deeply committed to the open-source software community, actively contributing to projects and engaging with forums to foster innovation and collaboration
Software
Operating systems(both desktop and mobile)
Productivity software
File management
Password management
Web browser
Virtualization (VMware, Virtualbox)
Linux packages management (apt, pacman)
Remote desktop (Teamviewer, Anydesk, Termius)
Timeline
Network administrator Intern
HITC Telecom
07.2023 - 08.2023
Math Tutor
Student's Home
11.2019 - 06.2020
Engineer's degree - Telecommunications Engineering, majoring in IoT systems
PTIT
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