TRAN THI PHUONG THAO
Ho Chi Minh
Summary
With a solid foundation of over 10 years in the IT sector, my experience as an IT communicator and business analyst has been instrumental in the success of various IT projects. I possess a strong skill set encompassing requirement elicitation, the creation of comprehensive business analysis diagrams, and a working knowledge of basic UI/UX design principles.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Analyst
FPT Software
03.2023 - Current
- Effectively communicates with stakeholders to gather and clarify requirements.
- Analyzes and documents requirements for the development team to implement features in each Agile sprint.
- Collaborates with developers and the quality team to ensure features align with business value and acceptance criteria.
- Defines and communicates solutions to clients and internal teams to resolve requirement conflicts.
- Proposes improvements to UX, UI, and occasionally product performance.
- Creates and reviews data definition tables and databases with developers.
- Reviews and validates implemented features.
IT Communicator cum business analyst
Fujinet Systems
03.2013 - 06.2022
- Works closely with clients to understand their needs and requirements, and to translate those requirements into clear and concise documents.
- Analyzes clients' requests and confirms any changes which could affect the system.
- Joins weekly meeting and creating meeting minutes.
- Manages progress schedule, delivery schedule and output products.
- Supports in reviewing, tracking and reporting bugs.
- Acts as a bridge between the offshore development team and the client in Japan.
IT Communicator
Client's company in Japan
12.2019 - 03.2020
- Establishes strong relationships with the Japanese SE team to create specifications and provide effective solutions for stakeholders.
- Daily meeting to report schedule progress.
- Analyzes specifications and conveys information to the developer team.
- Creates and translates documents related to projects.
- Supports in documenting specifications and creating the data definition table.
Education
Professional Scrum Product Owner I -
04.2025
Product Manager Certificate -
Udacity Course
05.2024
UX Designer Certificate -
Udacity Course
11.2023
Business Analysis Foundation Course -
02.2023
Bachelor - Cooperate Finance
University of Marketing and Finance
01.2012
Skills
- Teamwork
- Agile methodologies
- Communication
- User experience design
- Customer relationship management
- Business requirements gathering
Education Summary
- 04/25, Professional Scrum Product Owner I (PSPO I)
- 05/24, Product Manager Certificate (Udacity Course)
- 11/23, UX Designer Certificate (Udacity Course)
- 12/22, 02/23, Business Analysis Foundation Course
- 2008, 2012, Bachelor, University of Marketing and Finance, Cooperate Finance
Certification
- Professional Scrum Product Owner I (PSPO I)
- JLPT N1
- IELTS 6.0
Timeline
Business Analyst
FPT Software
03.2023 - Current
IT Communicator
Client's company in Japan
12.2019 - 03.2020
IT Communicator cum business analyst
Fujinet Systems
03.2013 - 06.2022
Professional Scrum Product Owner I -
Product Manager Certificate -
Udacity Course
UX Designer Certificate -
Udacity Course
Business Analysis Foundation Course -
Bachelor - Cooperate Finance
University of Marketing and Finance
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