TRAN NGUYEN NAM NHU
Summary
Accomplished Clinical Quality Improvement Specialist with a proven track record at Specialist Hospital, enhancing patient safety and streamlining healthcare processes. Expert in healthcare regulations and workflow optimization, I've significantly contributed to achieving JCI and ACHS accreditation and improved quality metrics. Skilled in risk management and quality assurance, my strategic approach has fostered a culture of excellence and compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Quality Improvement Specialist
Specialist Hospital
05.2023 - Current
- Coordinator for ACHS accreditation project (Australian Council on Healthcare Standards)
- Monitoring clinical indicators and hospital-wide operational KPIs.
- Secretary of Clinical review meetings.
- Internal auditing on Patient safety
- Risk assessment and risk management in department-wide and hospital- wide subjects.
- Proofread quality improvement projects for internal and international awards.
Quality Indicators and Risk Management Specialist
Quality Management Director
04.2021 - 04.2023
• Clinical governance (composing checklists for compliance of clinical protocol and clinical pathway).
• Composing Quality indicator program and monitoring Data validation program
• Coordinator for JCI project (support Policy Writing, tracking, auditing the compliance)
• Analyst root causes in medical errors
• Mentoring department to conduct PDCA project via tools DMAIC
Quality Assurance Officer
Quality Management Director
10.2019 - 04.2021
• Compliance of Medical records followed JCI standards
• Coordinator with chapter leaders for JCI project
• Internal audit about Patient safety goals and facility
• Analyst root causes in severe events related to clinical process
Education
Master of Science - Hospital Management
Hanoi University of Public Health
Hanoi, Vietnam07.2023
CME (3 Months) - Family Medicine Practice
Pham Ngoc Thach University of Medicine
Ho Chi Minh02.2021
M.D. - Preventive Medicine
Hue University of Medicine And Pharmacy
Huế, Vietnam07.2019
Skills
Project management
Negotiation
Healthcare regulations
Workflow Optimization
KPIs performance
Presentation
Certification
- Medical Pedagogy- Hanoi Medical University [March 2024]
- Foundations of Project Management by Google [June 2023]
- Hospital infection control -Hanoi Medical University [June 2023]
- Vaccine Safety Certification- Pasteur Institute - [June 2022]
- Quality management and Patient safety -University of Medicine and Pharmacy HCM city-[ October 2020]
- Ielts score 6.0
Timeline
Clinical Quality Improvement Specialist
Specialist Hospital
05.2023 - Current
Quality Indicators and Risk Management Specialist
Quality Management Director
04.2021 - 04.2023
Quality Assurance Officer
Quality Management Director
10.2019 - 04.2021
Master of Science - Hospital Management
Hanoi University of Public Health
CME (3 Months) - Family Medicine Practice
Pham Ngoc Thach University of Medicine
M.D. - Preventive Medicine
Hue University of Medicine And Pharmacy
- Medical Pedagogy- Hanoi Medical University [March 2024]
- Foundations of Project Management by Google [June 2023]
- Hospital infection control -Hanoi Medical University [June 2023]
- Vaccine Safety Certification- Pasteur Institute - [June 2022]
- Quality management and Patient safety -University of Medicine and Pharmacy HCM city-[ October 2020]
- Ielts score 6.0
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