Tran Ho Thy Ngan
Da Nang,DN
Summary
Dynamic expert with a proven ability to identify and capitalize on new opportunities, driving business performance through analytical thinking and skills. Expertise in building and maintaining strong client relationships, ensuring long-term partnerships that contribute to sustainable business success. A results-oriented approach combined with deep understanding of legal, financial, import/export, and customer relations makes this expert a valuable asset in any competitive environment. Committed to leveraging innovative insights and strategies to achieve organizational goals and enhance overall performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administration Leader
OBE Vietnam
07.2024 - Current
- Act as the main contact point with government agencies (DPI, Fire Fighting Police, Labor Department, Customs, Department of Science & Technology, Department of Environment...) and external partners for all legal procedures from project initiation to official operation.
- Establish internal systems for sales operations, logistics, BOM management, and purchase/sales pricing.
- Supervise and manage all import–export activities and ensure compliance with related procedures.
- Advise management on legal and regulatory requirements, including import/export compliance, taxation, labor, and environmental regulations.
- Oversee daily administrative operations (cleaning, security, equipment, facilities, documentation, basic IT) and supervise internal support services including logistics teams, drivers, reception, and facility management.
- Coordinate procurement, supplier management, and end-to-end import/export workflows to ensure smooth operations.
- Serve as the primary contact for customer relations, especially international clients; manage communication, handle inquiries and complaints, align requirements, and support contract execution, order tracking, after-sales service, and long-term relationship maintenance.
- Manage all HR functions for the factory, including recruitment, onboarding, performance evaluation, training, PIT procedures, social insurance, and work permits for expatriates.
- Handle financial and payment functions in the project phase, including forecasting, cash-flow management, loan documentation, and securing foreign loans for long-term project financing.
Sale and Marketing Specialist
Public Bank Vietnam Limited
06.2022 - 06.2024
- Responsible for sales and marketing of all banking products (car loan, home loan, RC loan, visa credit card, deposit mobilizing...)
- Develop and maintain the sustainable relationships with customers
- Provide the best customer services.
Treasury dealer
Cathay United Bank – Chu Lai Branch
01.2018 - 05.2021
- Make daily exchange rate quotation.
- Perform FX and Money Market transactions in the interbank market, analyze, develop and implement as appropriate rates and FX hedging strategies.
- Maintain relationships, as appropriate, with the dealing desk of banks, dealers, brokers, internal counterparts and other market participants.
- Make direct FX deals with customers.
- Monitor, manage and forecast daily cash flow.
- Assist in the management and administration of the Branch's borrowing facilities.
- Control and reconcile market positions, cash, bank balances
- Reduce the cost of funding, enhance the return on investments.
- Be in charge of compulsory reserves, liquidity ratio and all other prudential ratios required by local authorities.
- Prepare related reports to HO and SBV.
- Set up and build operation SOP, guidelines.
- Undertake ad-hoc treasury projects as required: project manager of expanding Trading room project. (Including deployment of FX derivative and Bond investment)
Loan administration
Cathay United Bank – Chu Lai Branch
12.2015 - 12.2017
- Draft and review loan agreement.
- Disbursement, ensure the compliance with the loan agreements and to closely monitor, research or instruct the processing of borrower payments.
- Post loan management, cash-flow review.
- Perform the payoff quotes and do all the relevant calculations that include the prepayment calculations as well.
- Communicate with the clients, outside agencies, etc., in order to gather all important information, research for the underlying problems and respond promptly to the inquiries.
- Make related reports to HO and SBV.
Teller
Cathay United Bank – Chu Lai Branch
12.2014 - 12.2015
- KYC/AML.
- Process customer transactions including deposits and remittance.
- Loan administration: review loan agreement, disburse, do post loan management, collect debt.
- Domestic and international payment.
- Treasury back office.
- Prepare related reports.
Floor manager
Thuong Xa Tax – Satra Group
Ben Nghe, District 1
06.2012 - 08.2014
- Manage daily operation of Satra Mart: Order, manage and coordinate goods, contact suppliers and distribution centre to exchange and return goods, receive goods & transfer goods between stores when needed.
- Sales and promotion: track, check, analyze & determine the reasons for sales fluctuation, identify methods to increase sales.
- Manage personnel: recruiting, training, arranging work schedules, supervise works, assessing capacity, resolving conflicts.
- Rules and regulations: Manage personnel including training, arranging work schedules, checking work, assessing capacity, resolving conflicts.
Legal consultant
Tri Minh Law firm
Ho Chi Minh
01.2012 - 06.2012
- Provide legal advice.
- Represent clients to perform legal procedures.
Legal staff
Ruby Co., ltd
Ho Chi Minh City
07.2011 - 12.2011
- Captain of ISO Department.
- Update new legal documents.
- Draft model exclusive agency agreement.
- Translate documents: Certificate of Analysis, agreement…
- Register supplemental business lines.
- Register to increase charter capital.
Legal assistant
Vedan Vietnam
02.2011 - 04.2011
- Translate documents (agreements, minutes…)
- Summarize and collect legal instruments.
- Amend documents.
- Internship Program
Education
Lawyer degree -
Judicial Institute
Ho Chi Minh city12-2012
Bachelor of laws - International Commercial Law
University of Economics and Law - National University
Ho Chi Minh city01-2011
High School - undefined
Nguyen Binh Khiem Specialized and Gifted High School
Quang Nam Province01-2007
Skills
- Good basic knowledge of Vietnamese law
- Banking and finance experience
- Communication skill
- Customer care mindset
- Project management
- Operation management
- Administration support
- Teamwork and independent working skill
- Logical mind and analysis skill
Certification
- Fixed Income Trading Technique course of VBAM. (2020)
- FX Trading and Monitor FX MM market with Eikon held by Refinitiv (2020)
- AML course at Banking Training School of State Bank of Vietnam. (2017)
- Banking Internal Control course at Banking University – Phu Yen subdivision. (2017)
- Course of identifying fake documentations in banking sector held by Banking Training School of State Bank of Vietnam. (2016)
- Course of vault safety operations and skills of identifying counterfeit money held by SBV Quang Nam. (2016)
SCHOLARSHIPS AND AWARDS
Scholarship to encourage study of University of Economics and Law (I obtained twice in two semesters: 2009-2011), Scholarship for students who pass difficulties to study well. (Semester 2009), The Award for students of Faculty of Law who have five good things: Conduct, study, health, international relation and skill. (2010 - 2011), Obtain the title for Good student of Faculty of International Commercial Law. (2009 – 2010), Obtain the title of Healthy student. (2007 – 2008), Third Award in the Provincial exam to choose the best students in the field of English (2003 and 2007)
PERSONALITY
- Direct
- Responsible
- Honest
- Thoughtful
- Energetic
Timeline
Administration Leader
OBE Vietnam
07.2024 - Current
Sale and Marketing Specialist
Public Bank Vietnam Limited
06.2022 - 06.2024
Treasury dealer
Cathay United Bank – Chu Lai Branch
01.2018 - 05.2021
Loan administration
Cathay United Bank – Chu Lai Branch
12.2015 - 12.2017
Teller
Cathay United Bank – Chu Lai Branch
12.2014 - 12.2015
Floor manager
Thuong Xa Tax – Satra Group
06.2012 - 08.2014
Legal consultant
Tri Minh Law firm
01.2012 - 06.2012
Legal staff
Ruby Co., ltd
07.2011 - 12.2011
Legal assistant
Vedan Vietnam
02.2011 - 04.2011
Bachelor of laws - International Commercial Law
University of Economics and Law - National University
High School - undefined
Nguyen Binh Khiem Specialized and Gifted High School
Lawyer degree -
Judicial Institute