TONG THI NGA

WORK EXPERIENCE

• Create testcase: hight level, Back End detail, Frond End, checklist.
• Review testcase, test result of other members in team.
• Excute test Frond End (Mobile, BackOffice), Back End, query DataBase by SQL.
• Check log in Google Cloud, Splunk
• Work directly with developers to fix bugs.
• Proficiency in project management tools: Jira.
• Create report, golive checklist

PARTICIPATION PROJECTS

Agent Pro App

• Project management: Information, image about project and stacking plan of Developer
• Customer management: Customers are distributed automatic to Agents. Agents care customers and create note when complete task
• Bookings: Create and management bookings
• Agent can create customer for their own

Agent back office

• Management information of Agent, Bookings, Appointments, Customers, Revoke config, Assignment Config…

WORK EXPERIENCE

• Create testcase: hight level, Back End detail, Frond End, checklist.
• Excute test BackOffice, Back End.
• Check log in Google Cloud
• Test data in Core wallet, internal, gateway, backoffice, query DataBase by SQL
• Work directly with developers to fix bugs.
• Proficiency in project management tools: Jira.

PARTICIPATION PROJECTS

Refund management:

• Create and approve bulk refund requests for users from OPS by import file
• Send notify to users when approved success

Payroll management:

• Pay salaries and bonuses for employees through VinID e-wallet from OPS by import file
• Send SMS and notify if Users haven’t had wallet and linked bank yet
• Send notify for users when approved success

Settlement management:

• Run the daily settlement job automatically to collect the fee, VAT and transfer Paid Amount to the merchants

Cashback management:

• Create and approve bulk refund requests for users have campaign from OPS
• Send notify for users when approved success

Fundin User- Fundin/Fundout Merchant:

• Create and approve bulk fundin requests for users, Fundin/out for Merchant from OPS (Operator portal system) by import file
• Send notify to users when approved success

WORK EXPERIENCE

• Exchanges and analysis of customer requirements
• Design testcase, settings test environment
• Excute test.
• Performs task assigned by Leader
• Work directly with developers to fix bugs.
• Proficiency in project management tools: Jira.

PARTICIPATION PROJECTS

Tsu-han Application:

• Purchasing and sales management in and outside (license) system and Back-end business management for order processing, online sales
• Convert Oracle PL/SQL to Aurora SQL

WORK EXPERIENCE

• Analyzing operations of hotels and do customer service consultants.
• Write system requirement specification document.
• Write software testing checklist, testcases.
• Training, be a user guide to help customers how to use the software.
• Contribute ideas to improve the software and collaborate with other teams to support customers using multiple products.

PARTICIPATION PROJECTS

Module Channel Manager:

• Manage the number of rooms available for sale on the online sales channels
• Check the prices from the Channel Manager
• Manage reservation information from sales channels to PMS
• Test the stop function (stopsell) to ensure that if the room has closed, do not change the stopsell value.

Optimization of hotel room layout:

• Check the speed of loading.
• Check the booking information details.

Research CMS Software (Supporter):

• Consulting, deploying and supporting customers using ezCMS software.