Tien Thinh Le
Ho Chi Minh City,SG
Summary
Strategic Information Security and IT Infrastructure Leader with over 12 years in the banking sector. Skilled in transitioning core banking system administration to security management, establishing security policies, and managing complex network ecosystems. Certified in CISM, CASP+, and ISO 27001:2022 Lead Auditor, with a history of directing projects, managing budgets, and enhancing team collaboration.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Deputy Director – Information Security Management
Shinhan Bank Vietnam
Ho Chi Minh City
01.2018 - Current
- This role is responsible for developing and maintaining the bank’s Information Security Policy, managing critical security systems (SIEM, Anti-APT, Anti-Malware, DLP), leading risk management and system integration efforts, and directing incident response to ensure continuous and secure banking operations.
- Shinhan Bank Vietnam Limited (“Shinhan Bank”) is a subsidiary of Shinhan Bank Korea, a member of Shinhan Financial Group (SFG). SFG is a leading financial group in South Korea, founded on the foundation of Shinhan Bank Korea, Shinhan Investment Corporation, and Shinhan Asset Management. SFG is listed on both the Korea Exchange (KRX) and the New York Stock Exchange (NYSE). In Vietnam, Shinhan Bank’s history can be traced back to 1993 when Shinhan Bank first opened the representative office in Ho Chi Minh City. Over the history of 32 years, Shinhan Bank has built a broad network expanding from the North, the Central and the South of Vietnam, offering a diversified portfolio of tailored corporate and consumer banking products and solutions.
- Defined and executed long-term cybersecurity strategy to address emerging cyber attack trends and evolving threat landscape.
- Led ISMS team to ensure rigorous compliance with international standards, including ISO 27001 and PCI DSS.
- Regulatory Adherence (PDPL): Spearhead the bank’s Personal Data Protection framework, ensuring full compliance with Vietnam Government regulations (PDPL).
- Served as primary lead in fulfilling cybersecurity requirements from Mother Bank, aligning global mandates with local operational needs.
- Security Operations Management: Oversee overall tasks for cybersecurity, managing the full ecosystem including SIEM, Anti-APT, Anti-Malware, and DLP systems.
- Established and sustained the bank’s comprehensive Information Security Policy.
Manager – System & Network Administrator
Shinhan Bank Vietnam
Ho Chi Minh City
09.2012 - 12.2018
- Oversaw design, implementation, and maintenance of IT infrastructure, including servers, networks, and security.
- Ensured stability and performance of core banking systems, boosting reliability and user satisfaction.
- Facilitated implementation of three significant core banking upgrades.
- Managed relocation of two head offices with minimal service disruption.
- Oversaw network/system layers and perimeter security to protect organizational IT infrastructure.
- Recognized as Shinhan Best Global Employee for exceptional contributions to team success.
- Received Shinhan Vietnam Hero Grand Prize for outstanding performance and leadership.
System Integration Expert / Product Manager
NTP Telecom Co., Ltd
01.2006 - 09.2012
- Delivered integrated solutions using Cisco, Juniper, NetApp, EMC, HP, and IBM to enhance client infrastructure.
- Deployed Cisco Call Manager and IP telephony at Lam Resort to streamline communication and improve guest services.
- Implemented Symantec backup for HTV and established video conferencing systems for Kien Giang Province to enhance communication capabilities.
- Deployed NetApp storage solutions for Tuoi Tre News to optimize data management.
- Led product development initiatives for telecom solutions at NTP Telecom Co., Ltd., driving innovation and market responsiveness.
Network Administrator
Bingo Solution Co., Ltd
Ho Chi Minh, HCM
01.2003 - 12.2006
- Managed network infrastructure to ensure reliable connectivity across multiple departments.
- Configured and maintained routers, switches, and firewalls for secure network access.
- Monitored network traffic, proactively identifying and resolving performance issues.
- Assisted in installation of network hardware and software, enhancing operational efficiency and minimizing downtime.
Education
Bachelor of Information Technology -
Information Technology College
01-2006
Skills
- Microsoft MCSA
- Security Policy Development
- SIEM
- Anti-APT
- DLP (Data Leak Prevention)
- Network Security
- Core Banking Management
- Storage (NetApp, EMC, IBM)
- Data Center Migration
- Crisis Management
- Time Management
- Vendor Negotiation
- Information security policy
- Cybersecurity strategy
- Compliance standards
- Risk management
- Incident response
- System integration
- Problem solving
- Project management
Certification
- Lead Auditor Certification for ISO 27001:2022 by BSI Group, 01/01/25
- CISM, 01/01/25
- CASP+, 01/01/23
- CompTIA CySA+, 01/01/22
- CompTIA PenTest+, 01/01/22
- CompTIA Security+, 01/01/21
- VMware vSphere 5.0, 01/01/11
- NetApp ASAP
- Cisco CCNA
Personal Information
Title: Information Security Deputy Director | System & Network Management
Languages
- English
- Vietnamese, Native
- English, Intermediate
Timeline
Deputy Director – Information Security Management
Shinhan Bank Vietnam
01.2018 - Current
Manager – System & Network Administrator
Shinhan Bank Vietnam
09.2012 - 12.2018
System Integration Expert / Product Manager
NTP Telecom Co., Ltd
01.2006 - 09.2012
Network Administrator
Bingo Solution Co., Ltd
01.2003 - 12.2006
Bachelor of Information Technology -
Information Technology College