Tien Anh Nguyen

Key responsibilities:

• Led a cross-functional team of 8, including web developers and data scientists, to deliver high-impact projects such as platform optimization, feature rollouts, and data-driven solutions, ensuring alignment with business objectives and timelines.
• Conducted in-depth analysis of e-commerce platform performance across Southeast Asia, utilizing SQL, Python, and data visualization tools to identify trends, optimize user experience, and drive revenue growth.
• Collaborated with regional and global teams to define business requirements for IT and platform enhancements, ensuring alignment with corporate strategy and delivering scalable solutions.
• Developed financial models to evaluate the ROI of IT investments, including platform upgrades, feature rollouts, and third-party integrations, enabling data-driven decision-making for senior leadership.
• Streamlined reporting processes by automating data pipelines and dashboards, reducing manual effort by [X]% and improving data accuracy for cross-functional teams.
• Conducted market research and competitive analysis to identify growth opportunities in the Southeast Asian e-commerce market, providing actionable insights to support strategic initiatives.
• Partnered with stakeholders to evaluate potential partnerships, integrations, and acquisitions, performing due diligence and financial analysis to support decision-making.

Key Achievements:

• Successfully managed a team of 8 web developers and data scientists to deliver a platform optimization project, improving site performance by 30% and increasing customer retention by 12%.
• Delivered a comprehensive analysis of customer behavior that informed a regional marketing strategy, resulting in a 20% increase in user engagement and a 8% boost in sales.
• Spearheaded the development of a KPI dashboard for senior management, enabling real-time monitoring of platform performance and supporting strategic decision-making.

Key responsibilities:

• Conducted market research to identify new business opportunities, industry trends, and potential clients.
• Developed and maintained relationships with key stakeholders, partners, and customers to drive business growth.
• Assisted in creating and implementing strategic plans to expand the company’s market presence.
• Prepared business proposals, presentations, and sales pitches to attract potential clients.
• Collaborated with internal teams, including marketing and sales, to enhance lead generation and conversion strategies.
• Negotiated contracts and deals, ensuring favourable terms aligned with company objectives.
• Monitored competitors and provided insights to improve product positioning and competitive advantage.
• Managed and tracked business development activities using CRM tools to evaluate success and optimize strategies.
• Supported senior management in decision-making by providing financial analysis and business forecasts.

Key achivements:

• Developed and implemented a new marketing business model for Project Xay To Am at Mitsui & Co., leading to a 60% increase in company visibility and lead generation compared to existing methods. The model was later adopted by the company, inspiring a transformation in social media content based on my ideas.
• Negotiated and planned multiple new business ventures for Mitsui & Co.'s eCommerce project in the homebuilding materials sector. As part of a 4-person team, I secured partnerships with over 20 brands, generating 1.5 billion VND in revenue within the first month of the website's launch.