THUY DUNG PHAM

Connected advanced materials with healthcare applications to support medical manufacturers in improving product performance.

Deliver high-performance materials and adhesives for medical manufacturing in Vietnam

Collaborate with manufacturers to match application requirements and material suitability.

Support evaluations and qualification by guiding customers through testing steps.

• Senior Medical Sales Representative for the In Vitro Diagnostics (IVD) business at Fujifilm Healthcare Vietnam, responsible for driving business growth and managing sales activities for dry chemistry diagnostic solutions.
  Led commercial strategies and customer development initiatives while working closely with hospitals, laboratories, and healthcare professionals to expand market presence and deliver effective diagnostic solutions.
  In addition to sales leadership responsibilities, I represented Fujifilm as a speaker and presenter at the National Conference of Medical Biochemistry, introducing Fujifilm’s dry chemistry technology and highlighting its clinical value and applications in modern diagnostic laboratories.
  Experienced in combining technical knowledge with customer engagement to support the adoption of innovative healthcare technologies.
• Notified product design teams of specific client requests and requirements.
• Maintained in-depth knowledge of competitor products, price changes and market developments to forecast business demands.
• Managed territory effectively, planning daily visits to maximise coverage and meet sales targets.

• Medical Sales Rep at Vietmedical, a member of Vmed Group, specialising in neurosurgery and orthopedic medical devices/consumables. Developed business opportunities, participated in tenders, and managed customer relationships for leading international brands including Ulrich Medical (Germany), Arthrex (USA), and United Orthopedic Corporation (Taiwan). Worked closely with hospitals, surgeons, and procurement departments to support product evaluation, tender documentation, and commercial activities for spine, trauma, and orthopaedic surgical solutions. Experienced in managing both technical and commercial aspects of the healthcare business, including product presentations, clinical support, tender processes, and relationship development with key healthcare stakeholders.

• Medical Assistant at Vinmec International Hospital Da Nang, providing medical interpretation and communication support between international patients and healthcare professionals.
  Responsible for English–Vietnamese medical interpretation during consultations, examinations, and treatment processes to ensure clear and accurate communication between doctors and patients. Supported patient care coordination and assisted international patients throughout their healthcare journey at the hospital.
  Experienced in medical terminology, cross-cultural communication, and delivering professional support in an international healthcare environment.

• Medical Laboratory Technician at Military Hospital C17, responsible for supporting clinical laboratory testing and diagnostic procedures in a hospital environment.
  Performed routine laboratory analyses and assisted in handling biological samples to support accurate and timely diagnostic results for patient care. Worked closely with healthcare professionals while following laboratory quality standards and safety procedures.
  Gained hands-on experience in clinical laboratory operations, medical diagnostics, and teamwork within a multidisciplinary healthcare setting.
• Conducted routine and specialised tests in haematology, biochemistry, microbiology, and immunology to support patient diagnoses.
• Performed phlebotomy procedures when necessary, ensuring minimal discomfort and anxiety for patients.
• Disposed of finished samples and related waste materials safely.