THU TRANG
Hanoi
Summary
Recent culinary school graduate with 3+ years of experience in the food industry. Skilled in food preparation, food safety, and customer service. Proven track record of success in creating innovative and flavorful dishes to ensure customer satisfaction. Possesses excellent communication and problem-solving skills. Dedicated to providing the highest quality of customer service and creating unique and unforgettable dining experiences.
Overview
7
7
years of professional experience
Work History
Kitchen Line Cook
Impact Kitchen
07.2023 - 11.2023
- Improved food quality by consistently following standardized recipes and maintaining accurate portion control.
- Ensured customer satisfaction by accommodating dietary restrictions and special requests whenever possible.
- Contributed to restaurant success by maintaining a positive attitude and strong work ethic under pressure.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste by utilizing proper storage techniques and closely monitoring inventory levels.
Prep Cook
Earls Sherway Garden
01.2023 - 04.2023
- Maintained a clean and orderly kitchen by regularly washing dishes, sanitizing surfaces
- Measured and weighed food items to comply with portion requirements
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses
- Organized and labeled stock of ingredients to maintain needed inventory levels
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Waitress
Dagu Rice Noodle
03.2022 - 12.2022
- Greeted customers, answered questions and recommended specials to increase profits
- Presented food and beverages to guests at tables
- Communicated with kitchen staff to stay updated on item availability and customer wait times
- Explained menu items, describing ingredients and cooking methods upon request
- Presented menus and answered questions regarding items
- Stocked service areas with supplies during slow periods
- Filled condiments and napkin containers during slack periods.
Line Cook
Pho Black Bull Restaurant
11.2021 - 12.2021
- Prepared ingredients; This includes cleaning, chopping, and portioning vegetables, meats, and other food items as needed for each shift
- Followed recipes and instructions given by the head chef or other kitchen staff
- Maintained food safety by following proper food safety and sanitation procedures, including ensuring that all food is cooked to the correct temperature and stored properly.
Waitress
Soi Do restaurant
05.2018 - 08.2018
- Greet and seat customers when they enter the restaurant and show them to their tables
- Took orders accurately, repeat the order back to the customer, and enter the order into the restaurant's point-of-sale system
- Served food and drinks professionally, checked on customers throughout the meal, and removed any empty plates and glasses
- Answered questions customers may have about menu items
- Processed payments accurately tally up the customers' bills, accept payments, and return the correct change.
Cashier
Hung Long Asian Market
05.2017 - 08.2017
- Handle money accurately and count money during every shift
- This includes counting the cash in their drawer at the start and end of each shift, as well as during the shift when they make changes or take cash payments
- Efficiently processed sales transactions
- This includes ringing up customers, taking payments, and providing change
- Provide excellent customer service and answer any questions customers may have about products or store policies
- Moreover, informed customers about store discounts, promotions, and loyalty programs.
Education
Culinary Management -
George Brown College
06.2023
Art and Design Foundation -
George Brown College
04.2021
Skills
- Knife Skills - Being able to properly and safely use a variety of knives
- Creativity - Being creative when it comes to creating dishes, experimenting with flavors, and presenting
- Organization - Keeping a kitchen organized and running efficiently
- Fluent in both English and Vietnamese
Timeline
Kitchen Line Cook
Impact Kitchen
07.2023 - 11.2023
Prep Cook
Earls Sherway Garden
01.2023 - 04.2023
Waitress
Dagu Rice Noodle
03.2022 - 12.2022
Line Cook
Pho Black Bull Restaurant
11.2021 - 12.2021
Waitress
Soi Do restaurant
05.2018 - 08.2018
Cashier
Hung Long Asian Market
05.2017 - 08.2017
Culinary Management -
George Brown College
Art and Design Foundation -
George Brown College
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