Thao Dinh
Operation Controller
Summary
Skilled Operation Controller bringing 12 years of experience working with international organizations. Proven leadership and successful in leading teams in achieving assigned goals. Accomplished in working with executive leaders to develop business, financial and growth strategies.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Oversea Business Development- Operation Controller
VIKOMED- VIKO HEALTHCARE
02.2019 - Current
- Coordinate and manage daily operations, which may include a variety of administrative and HR responsibilities, such as liaising with the government for requested legal certification for the business, procurement, hiring and onboarding new hires, overseeing timesheets and payroll
- Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
- Collaborate with the management teams of each business unit to ensure that set goals are met and all activities are run smoothly
- Ensure compliance with regulations and internal policies
- Arrange business meetings with prospective clients, organizer workshops, attend marketing events/seminars as company's representative
- Work closely with marketing team to promote new marketing campaigns and materials
- Promote the company's products/services addressing or predicting clients' objectives
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
Project Officer- FAO - EU FLEGT project in HAWA
HANDICRAFT AND WOOD INDUSTRY ASSOCIATION OF HCMC (HAWA)
08.2018 - 01.2019
- Work with the project manager to coordinate and supervise project implementation for setting up a DDS system for HAWA members (100 members) to track legal wood trading in Vietnam
- Increased team productivity with regular monitoring, feedback sessions, and performance evaluations.
- Negotiated contracts with vendors to secure favorable terms and optimize resource allocation for projects.
- Budget management and accounting oversight to ensure that all expenditures are compliant with FAO standards
- Organize meetings, seminars, and events for the project
- Compose periodic reports
- Other administrative and human resource tasks
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management.
Legal Coordinator
ARTELIA VIETNAM
07.2017 - 07.2018
- Draft and review legal documents such as contracts, appendices and settlements
- Upload contract evaluations to the company's legal system for risk assessment before signing
- Communicate with clients during contract negotiation and follow up the signing process
- File and manage contracts/ client databases on the system
Executive Assistant
ACE DEVELOPMENT TRADING & SERVICE JSC
01.2014 - 07.2017
- Act as the point of contact among the line manager, employees, clients, and other external partners
- Manage information flow in a timely and accurate manner
- Format information for internal and external communication (memos, emails, presentations, reports)
- Prepare documents for the meeting and draft quotations and contracts
- Follow up on the signing process and payment status
- Manage Line Manager' calendars, set up meetings
- Join in consultation meetings with clients and take minutes during meetings
- Make travel and accommodation arrangements
- Organize and maintain the office filing system
- Handled confidential and sensitive information with discretion and tact.
- Organized and coordinated conferences and monthly meetings.
Project Assistant
JAPAN INTERNATIONAL COOPERATION AGENCY (JICA)
12.2009 - 12.2013
- In charge of all project administration duties and project's office management
- Plan meetings, conferences, training sessions, and workshops base on project timelines
- Participate on M&E visits and organize training courses
- Prepare meeting minutes as well as periodic reports
- Review and amend the project's quarterly or annual budget plan, as well as any accounting document
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
Education
Bachelor - Computer Science
Hanoi University
01.2005 - 01.2009
Skills
Analytical Problem-Solving
Team Coordination Proficiency
Strong Verbal Communication
Operational Efficiency Management
Team Supervision
Budget Management
Strategic Planning Skills
Innovative Thinking
Proficient in Contract Negotiation
Certification
2023, General administrative and Human resource training course, Le Anh
Timeline
Oversea Business Development- Operation Controller
VIKOMED- VIKO HEALTHCARE
02.2019 - Current
Project Officer- FAO - EU FLEGT project in HAWA
HANDICRAFT AND WOOD INDUSTRY ASSOCIATION OF HCMC (HAWA)
08.2018 - 01.2019
Legal Coordinator
ARTELIA VIETNAM
07.2017 - 07.2018
Executive Assistant
ACE DEVELOPMENT TRADING & SERVICE JSC
01.2014 - 07.2017
Project Assistant
JAPAN INTERNATIONAL COOPERATION AGENCY (JICA)
12.2009 - 12.2013
Bachelor - Computer Science
Hanoi University
01.2005 - 01.2009