Summary
Overview
Work History
Education
Skills
Timeline
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Thanh Tien Nguyen

Thanh Tien Nguyen

IT Helpdesk Intern
Ho Chi Minh City

Summary

Highly motivated and detail-oriented IT enthusiast with a strong foundational understanding of operating systems, hardware, and networking fundamentals. I am eager to apply my problem-solving skills and passion for technology to support end-users and contribute to efficient IT operations. Proficient in software installation, configuration, and troubleshooting, I effectively utilize tools like Microsoft 365, Google Workspace, Zoom, and Teams. I am a proactive learner, ready to quickly adapt to new technologies and provide excellent technical assistance in a fast-paced helpdesk environment.

Overview

8
8
years of professional experience

Work History

Sales Assistant

Family Business
01.2017 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Collaborated with team members to achieve sales targets and improve store performance.

Online Math Tutor

FUNiX
09.2024 - 11.2024
  • Assisted students with homework assignments, test preparation, and general math inquiries during live online sessions.
  • Stayed current on trends in mathematics education and emerging technologies to enhance the overall quality of instruction provided to students.
  • Conducted periodic assessments to measure student growth, adjusting teaching methods accordingly to optimize results.

Education

Bachelor of Science - Computer Science

Industrial University of Ho Chi Minh City
Ho Chi Minh City, Vietnam
04.2001 -

Skills

Operating systems

Timeline

Online Math Tutor

FUNiX
09.2024 - 11.2024

Sales Assistant

Family Business
01.2017 - Current

Bachelor of Science - Computer Science

Industrial University of Ho Chi Minh City
04.2001 -
Thanh Tien NguyenIT Helpdesk Intern