RUBY NGUYEN
Business Development, Marketing Management, Property Development, Project Management
Ho Chi Minh
Summary
Performance-oriented business development and marketing leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
2
2
Certificates
Work History
General Manager
Riore Healthcare Corporation
Ho Chi Minh
04.2023 - Current
- Managed budget implementations, employee evaluations, and contract details.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
Brand Manager
Trans Group Electronic Pty. Ltd
Sydney
03.2021 - 10.2022
- Consulted with product development teams to enhance product experience based on customer interest data.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Conducted research and analysis to determine brand positioning and messaging.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Created and managed budgets to maximize brand reach and engagement.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
Marketing and Sales Executive
Clothing Store At Westfield
Sydney
04.2018 - 01.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Project Development Executive
Thien Van Technology Corporation, Ho Chi Minh
01.2016 - 01.2017
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Analyzed project data to identify trends and areas for improvement.
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
Business Development Executive
MicroAd Incorporation
Ho Chi Minh branch
01.2014 - 01.2015
- Continually maintained and improved company's reputation and positive image in markets served.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Created and managed social media campaigns to increase brand engagement.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
Education
Master of Professional Studies - Property Development And Project Management
University of Technology Sydney
Australia 03.2018 - 07.2020
Master of Business -
University of Western Sydney
Australia 03.2012 - 07.2013
Bachelor of Commerce -
Royal Melbourne Institute of Technology
Vietnam Branch 02.2008 - 11.2011
Skills
Research & Quality control
Accomplishments
- Achieved about 30% revenue conversation monthly through effectively implementing the customers' feedback loyalty program.
- Documented and resolved the low Google SEO, which led to the position on page 1 in 6 months.
- Collaborated with team of five coordinators in the development of Sydney monthly customer return rate of 10%.
- Achieved finance optimization goal by applying Zoho, Monday and Smartsheet for cost-controlling and budgeting tasks, which helped efficiently save management fees by 15% every month.
- Implemented marketing strategies which resulted in [X%] growth of customer base.
- Supervised BD team of seven area sales managers.
Certification
UTS Global Trade Accelerator Silver Award
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Work begins when the fear of doing nothing at all finally trumps the terror of doing it badly.
Alain de Botton
Timeline
General Manager
Riore Healthcare Corporation
04.2023 - Current
Brand Manager
Trans Group Electronic Pty. Ltd
03.2021 - 10.2022
Marketing and Sales Executive
Clothing Store At Westfield
04.2018 - 01.2021
Master of Professional Studies - Property Development And Project Management
University of Technology Sydney
03.2018 - 07.2020
Project Development Executive
Thien Van Technology Corporation, Ho Chi Minh
01.2016 - 01.2017
Business Development Executive
MicroAd Incorporation
01.2014 - 01.2015
Master of Business -
University of Western Sydney
03.2012 - 07.2013
Bachelor of Commerce -
Royal Melbourne Institute of Technology
02.2008 - 11.2011
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