Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Teacher
Rene De La Rey

Rene De La Rey

English Teacher
Vietnam

Summary

As an ESL teacher, I bring a diverse background in social work, project management, and claims advisory roles, along with extensive experience working with children. This has helped me develop strong communication, problem-solving, and empathy skills, which are essential for effectively engaging with young learners. My ability to adapt to new situations further enhances these skills, allowing me to thrive in the dynamic environment of teaching English as a foreign language. Winning the Teacher of the Year – Teacher of Distinction award reflects my dedication to education and my commitment to fostering meaningful learning experiences for my students. My broad professional experience has given me a deep appreciation for cultural diversity, a crucial asset when teaching children from different backgrounds. With proven leadership and organizational abilities, I strive to create an engaging, supportive, and interactive learning environment tailored to diverse learning needs and styles.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

English as a Second Language Teacher

Anh Văn Hội Việt Mỹ VUS
10.2023 - Current
  • Educated students from Kindergarten to Adult level
  • Educated students in basics of English grammar and conversational speaking.
  • Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Documented student attendance and progress against goals.
  • Gave one-on-one attention to each student while maintaining overall focus on entire group.
  • Developed activities and integrated technology to diversify instruction.
  • Increased student confidence through regular feedback and personalized instruction.
  • Collaborated with colleagues to share best practices, creating a supportive teaching community.
  • Established strong rapport with students, parents, and fellow educators, fostering positive relationships within the school community.
  • Mentored new teachers in ESL methodologies, providing guidance on effective classroom management techniques.
  • Attended workshops to learn about student motivation and engaging learning activities.
  • Promoted critical thinking to build subject engagement and interaction.

Project Manager

Self-Employed
04.2022 - Current
  • Led design, construction, and assembly of 45 diverse projects, showcasing ability to manage end-to-end processes.
  • Defined project plans and resources, demonstrating strong organisation and planning skills.
  • Managed project timelines to ensure on-time delivery, reflecting high-level responsibility and time management.
  • Coordinated material procurement and services, emphasising adaptability and problem-solving skills.
  • Liaised effectively with clients, highlighting excellent communication and customer service skills.

Claims Care Adviser

Outsurance Shared Services, YOUI PTY LTD
10.2013 - 03.2022
  • Showcased strong organisational abilities, managing intricate, end-to-end processes in customer-centric roles, facilitating lodgement and processing of over 8000 claims during eight-year period.
  • Streamlined communication with clients via various channels, demonstrating excellent interpersonal skills.
  • Built trust through transparency and clear explanations, highlighting effective communication skills.
  • Handled challenging conversations with empathy and professionalism, indicating conflict resolution skills.
  • Exhibited resilience and adaptability in fast-paced environments, reflecting robust stress management and flexibility.

Social Worker

Various Government and Private Organisations
01.2008 - 09.2013
  • Conducted detailed interviews and assessments with children, honing excellent listening and analytical skills while maintaining a child-friendly approach.
  • Led therapeutic sessions and children's group activities, fostering healthy relationships among peers and promoting conflict resolution.
  • Delivered comprehensive support services to children from diverse backgrounds, demonstrating adaptability, empathy, and a deep understanding of child-specific needs.
  • Collaborated effectively with local schools, organizations, and stakeholders, demonstrating teamwork and partnership skills in the context of child welfare and development.
  • Provided empathetic guidance and counseling to children, underscoring a strong emotional intelligence, patience, and a child-centered approach."

Education

Certificate - Teaching English As A Foreign Language (TEFL)

The Professional Development Institute
Online
05.2023 - 06.2023

Bachelor of Arts - Social Work

University of Stellenbosch
Stellenbosch
01.2004 - 12.2007

Skills

Clear and Effective Communication

Accomplishments

November 2024

Teacher of the Year: Teacher of Distinction Award

Awarded Teacher of the Year: Teacher of Distinction for the year 2024.


December 2019

Customer Service Award

Achieved the highest 6-month Customer Service Index Average of 94.88% for the period June-December 2019


December 2019

Quality Service Award

Achieved the highest 6-month Quality Score Average of 96.67% for the period June-December 2019

Timeline

English as a Second Language Teacher

Anh Văn Hội Việt Mỹ VUS
10.2023 - Current

Certificate - Teaching English As A Foreign Language (TEFL)

The Professional Development Institute
05.2023 - 06.2023

Project Manager

Self-Employed
04.2022 - Current

Claims Care Adviser

Outsurance Shared Services, YOUI PTY LTD
10.2013 - 03.2022

Social Worker

Various Government and Private Organisations
01.2008 - 09.2013

Bachelor of Arts - Social Work

University of Stellenbosch
01.2004 - 12.2007
Rene De La ReyEnglish Teacher