Quyen Vo

• Be in charge of purchasing Chemical (Waste water treatment chemical such as NaOH, NaOCl, Decolor, Powder Activated Carbon, ...) and Spare parts (Waste water treatment system) of over 20 projects.
• Have experienced whether work with both local and oversea vendor
• Maintained current understanding of pricing structures, market conditions and trends in industry.
• Set up and negotiated contracts to obtain favorable pricing and delivery structures to ensure continuous supply of providing chemical.
• Applied understanding of simulations, procurement analytics, and diverse tools to construct and implement strategies for optimizing cost
• Involve procurement analyst through external data and internal data

+ Internal: Data in ERP systems, Invoices and PO, contract, Supplier information, supplier assessment (quality service)

+ External: CSR, market information, external benchmarking indices, market and finance (supplier finance, currencies, commodities)

• Implemented improvement initiatives to achieve cost reductions in delivery and
• Determined logistics support requirements such as facility details, staffing needs or safety or maintenance plans.
• Checked and evaluated on time delivery , cost saving metrics and reported on critical issues.
• Utilized software to order, track and invoice product shipments.
• Created monthly and quarterly budget reports comparing projected costs with actual performance.

• Develop vendor with assigned categories, maintain relationship with existed vendor
• Monitor delivery, follow payment to vendor, well organize task
• Sourcing new vendors
• Having carefully and meticulous when checking contracts and other documents related to vendor code registration- Build good relationship with suppliers
• Obtain KPI of procurement team with ton-time feature
• Contribute to development of "Bidding Quotation Management System" of Samsung, especially, process in SAP system- Analyzing and comparing price of vendors
• Manage sole vendor and master contract as well as policy of working with vendor
• Negotiated with vendors on freight costs, cutting shipping prices by 15%
• Managed diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
• Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages, and cutting costs
• Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills
• Maintained ongoing communication with suppliers to promote workflow and respond to inquiries

• Maintained accurate and current customer account data with manual forms processing and digital information updates.
• Monitored and reported on trends in customer interaction to evaluate processes and capitalize on improvement opportunities.
• Resolved concerns with products or services to help with retention and drive sales.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Improve organizational skill to address priority tasking.
• Coordinating with Terminal Operations to assure efficient and effective handling of Shipments
• Concentrating on tracking shipment schedule (ETD, ETA, SI/VGM and Cut-off time)
• Managed over 50 customer calls per day
• Mentored junior team members, fostering positive work environment and boosting overall team performance
• Coordinated logistics for customer orders