PHUONG NGO

• Organized client tax returns and supporting documentation in logical and coherent manner to easily retrieve in the future.
• Used QuickBooks to maintain client's book by evaluating transactions and assign them to proper accounts. Distinguished between personal and business transactions. Contacted clients for any unclear situations.
• Communicated and coordinated with colleagues for smoothly working operation. Asked for help if facing any difficulties with any client.

• Prepared and filed tax at Volunteer Income Tax Assistance (VITA) site at Community College of Denver, one of the top Tax Help Colorado site for accuracy and productivity.
• Maintained highest degree of accuracy for every return.
• Provided great customer services and professional attitude for every customer.

Coordinated with peers and team leader to operate testing operation in compliance with test center and school policies, practices and procedures.