Phuong Nguyen Thi Lam

-Responsibility High Award Tracking and Verification (HATV) and Leader Recognition operations at Amway, I oversee and align all HATV and Recognition processes with global guidelines and standards. I ensure that all administration works related to distributor operations comply with Amway policies and Rules of Conduct.

- My role involves managing Distributor performance data relating to qualifications, signs of violation, or manipulation on leading the development of a micro-recognition platform to enhance the recognition program.
- Provide frequent and ad-hoc reports to review business performance in a comprehensive view with a meaningful visualization. Point out the trends, stories to give good insights for Management and relevant stakeholders.

• Prepare course syllabi, lesson plans, and teaching schedules, and ensure that course materials and assessments are aligned with learning outcomes and objectives.
• Assess and evaluate student progress through assignments, exams, and other forms of assessment, and provide feedback to students on their performance.
• Respond to student inquiries, provide guidance and support, and maintain regular office hours for student consultations.

• Responsible to provide data and reports for Business Line Director and team, including ad-hoc report timely, precisely with analysis inputs, data mining and in good format.
• Manger all process for field force Incentives includes build scheme, budget planning and accrual, perform incentive, award calculation and collaboration with C&B team to have on-time payout incentive.
• Responsible to support and manage the assigned product lines and achieve the sales targets.
• Responsible to manage SFA & SFE of team achieved all SFE KPI's and maintain performance. Gather and organize information to perform and model customer segmentation.
• Completing and monitoring all process for Loyalty program, expenses accrual and revert for team and managing sales administration works.

• Managed filing system, entered data and completed other clerical tasks.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Assisted coworkers and staff members with special tasks on daily basis.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Main responsibility for handling hospital tenders