Phuong Ngan Dao
Beverly Hills,NSW
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organisational skills. Clear understanding and motivated to learn, grow and excel in new workplace in achieving goals and deadline result. With experience in administrative support and accounts process, I am seeking for an accounting position to utilise my skills, knowledge and experience to make positive contribution.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Loc Phat Quang Ninh Joint Stock Company
03.2022 - 07.2024
- Liaised between clients and vendors and maintained effective lines of communication.
- Negotiated contracts with vendors and suppliers for office supplies and services.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Developed strategies to streamline and improve office procedures.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
Accounts Administrator
Green Destiny PTY LTD
01.2021 - 01.2022
- Handled all incoming inquiries related to accounts payable, including payment status and discrepancies.
- Matched all purchase orders and invoices in a timely manner.
- Processed all invoices and updated supplier invoice summary.
- Generated spreadsheets for payments for approval and processed payment.
- Reconciled bank statements and followed up to verify outstanding transaction.
- Reconciled credit card statement and verified variance transactions.
- Managed employee timesheet and assisted with payroll.
- Set up new vendor accounts and maintained vendor database.
- Assisted manager and external accountant with ad hoc reports when required.
Credit Officer
Bac A Commercial Joint Stock Bank
09.2014 - 03.2016
- Managed customer enquiries on loan application and loan process.
- Collected customer information and process credit check on application.
- Assisted Accounts Receivable team in reconciliation of customer accounts and payment allocation.
- Assisted collection team to contact customer to collect outstanding payments.
- Negotiated payment plans with customers and ensure they are adhered to.
- Reviewed debtor aging report and kept management informed of potential debtor problems.
- Maintained customer database.
- Assisted accounts team with other ad hoc reports and duties when required.
Education
MBA -
Universal Business School Sydney (UBSS)
Sydney - Australia12.2021
Master of Professional Accounting -
University of Technology Sydney (UTS)
Sydney - Australia02.2018
Skills
- Solid knowledge of Accounts Payable and Receivables procedure
- Proficient user of Accounting Software - MYOB and XERO
- Proven track record in providing exceptional customer service
- Intermediate to advanced skills in Microsoft Word, Excel and Outlook
- Ability to work as a team player
- High level of problem solving
- Experience in detailed reconciliations utilising high analytical and investigative skills
- Exceptional attention to detail
- Positive 'can do' attitude
- Good decision making and organisational skills
Hobbies
- Reading news about politics, finance and investment
- Travelling
- Listening to music
- Learning languages
Languages
Vietnamese
Native language
English
Advanced
C1
Timeline
Administrative Assistant
Loc Phat Quang Ninh Joint Stock Company
03.2022 - 07.2024
Accounts Administrator
Green Destiny PTY LTD
01.2021 - 01.2022
Credit Officer
Bac A Commercial Joint Stock Bank
09.2014 - 03.2016
MBA -
Universal Business School Sydney (UBSS)
Master of Professional Accounting -
University of Technology Sydney (UTS)
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