Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Generic
Phan Thi Thanh Tam

Phan Thi Thanh Tam

Ho Chi Minh City

Summary

Supply chain and procurement specialist with 14+ years of experience in retail management, demand planning, and inventory control across global companies like Boehringer Ingelheim, Sanofi, Häfele, and Samsung Electronics. Expertise in SAP, ERP, S&OP, logistics, and vendor management. Skilled in data-driven decision-making, process optimization, and regulatory compliance. Recognized for Factory Waste Reduction Project Award (2023) and Best Employee of the Year (2015).

Overview

16
16
years of professional experience

Work History

Demand Planning Specialist

Boehringer Ingelheim
Ho Chi Minh
04.2023 - 09.2024
  • Managing all demand planning activities for the OPU (Operating Unit) across various SKUs (Stock Keeping Units), and product categories.
  • Working closely with sales, marketing, and other departments to gather accurate demand forecasts
  • Ensuring product availability to meet customer demands effectively
  • Balancing stock levels to minimize excess inventory while avoiding stockouts
  • Communicating with freight forwarders or shipping lines to manage shipping documents, and ensure smooth transportation of goods.

Achievements:

  • Improved forecast accuracy: 85% to 95%.
  • Reducing the time to apply for a special import permit to just 10 days, giving patients faster access to medicines
  • Maintain inventory to ensure an uninterrupted supply of drugs to hospitals and distributors during the office relocation (3 months).

Senior Planning & Procurement Specialist

Sanofi
Ho Chi Minh
03.2020 - 03.2023
  • Led monthly demand planning meetings to review forecasts, market trends, and new product launches.
  • Managed inventory levels, SKU portfolios, and stock replenishment to ensure supply continuity.
  • Oversaw import licensing, material procurement, and compliance with Vietnam's regulatory policies.
  • Prepared KPI reports on inventory performance, production adherence, and supply chain efficiency.

Achievement:

  • Supply raw materials and timely production during the COVID period.
  • Automated import licensing process, enhancing compliance, and efficiency.
  • Saved €300,000 in raw materials during COVID-19 price surges.
  • Led a waste reduction project, earning a factory recognition award.
  • Successfully launched a new product after the factory transfer.

Warehouse Data Entry Specialist

Effex Management Solutions
Houston
10.2019 - 12.2019
  • Maintained warehouse database accuracy and security labeling.
  • Managed inventory levels and report generation.

Senior Demand Planning Analyst

Häfele Vietnam
Ho Chi Minh
01.2018 - 01.2019
  • Developed multi-level demand forecasts, improving stock efficiency.
  • Analyzed sales trends and forecast variances to refine planning strategies.
  • Collaborated with sales and marketing teams to align forecasts with business goals.

Achievements:

  • Improved forecast accuracy: 80% to 95%.
  • Achieved monthly inventory targets 100%.
  • Save up to 15% on storage costs.

Product Marketing Specialist

Samsung Electronics
Ho Chi Minh
11.2015 - 04.2017
  • Analyzed market trends and competitors.
  • Managed product mix and pricing to maximize sales and profitability.
  • Coordinated with other functions to promote products.

Achievements:

  • Exceeded monthly targets for two consecutive years, achieving 105% of the 2015 sales target, and 102% of the 2016 target.
  • Elevated market share from #5 to #3.
  • Achieved a 15% increase in sales year over year.

Supply Chain Management

10.2011 - 10.2015
  • Managed inventory targets, logistics, and distributor order fulfillment.
  • Conducted forecasting analysis, SKU rationalization, and supply chain optimization.
  • Led weekly demand planning meetings to review forecasts, market trends.

Achievement:

  • Improved forecast accuracy: 80% to 95%.
  • Achieved monthly inventory targets for three consecutive years.
  • Coordinated with the delivery department to implement a direct port-to-dealer delivery project, achieving a 10% reduction in transportation and storage costs, and shortening delivery times.
  • Best Employee of the Year.

Sales Administrator

11.2010 - 09.2011
  • Created sales documents and proposals
  • Generated sales activity reports and revenue data analysis
  • Tracked distributor sales and provided forecasting insights
  • Developed daily, weekly, and quarterly sales tracking reports
  • Assisted in customer order processing and bonus tracking

Business Analyst

Metro Cash & Carry
Ho Chi Minh
08.2008 - 10.2010
  • Analyzed market growth trends, sales performance, and customer demand
  • Managed general data and made reports for various levels of management

Education

Advanced Bachelor of IT - Data Analysis

Ho Chi Minh City Open University
Ho Chi Minh City

Bachelor of IT - Programming

Ho Chi Minh Industry University
Ho Chi Minh

Skills

  • Demand and Supply Chain Planning: Expert
  • Procurement and Inventory Management: Expert
  • Logistics and Regulatory Compliance: Experience
  • Data Analytics and Forecasting (SAP, ERP): Expert
  • Process Optimization and Cost Control: Expert
  • Market and Competitive Analysis

Accomplishments

  • Factory Waste Reduction Project Award (2023)
  • Best Employee of the Year (2015)

Timeline

Demand Planning Specialist

Boehringer Ingelheim
04.2023 - 09.2024

Senior Planning & Procurement Specialist

Sanofi
03.2020 - 03.2023

Warehouse Data Entry Specialist

Effex Management Solutions
10.2019 - 12.2019

Senior Demand Planning Analyst

Häfele Vietnam
01.2018 - 01.2019

Product Marketing Specialist

Samsung Electronics
11.2015 - 04.2017

Supply Chain Management

10.2011 - 10.2015

Sales Administrator

11.2010 - 09.2011

Business Analyst

Metro Cash & Carry
08.2008 - 10.2010

Advanced Bachelor of IT - Data Analysis

Ho Chi Minh City Open University

Bachelor of IT - Programming

Ho Chi Minh Industry University
Phan Thi Thanh Tam