Pham Thi Kim Dung

In charge of employer branding and recruitment (mass and non-mass) for all positions across Vietnam (Operations, Back Office, and Supply Chain) to adapt to the company's rapid growth.

• Developed and implemented a comprehensive recruiting strategy to attract talent.
• Built relationships with universities (organized career fairs and other recruiting events) and external recruitment agencies to source top talent.
• Managed the internal team, external agencies, and vendors supporting employer branding efforts.
• Collaborated with hiring managers to determine staffing needs and job requirements.
• Recruited and screened potential candidates for manager-level positions.
• Managed the onboarding process for new hires.
• In charge of maintaining applicant tracking system database records.
• Conducted comprehensive research related to talent acquisition and data analysis to support strategic planning and informed decision-making.
• Researched industry trends to inform compensation and performance strategies.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Propose and manage the annual budget for talent acquisition activities.
• Build up, update hiring processes, and related policies.
• Directly working with the Global and Regional teams to implement TA initiatives.

In charge of employer branding activities and recruitment (mass and non-mass) for all positions across Vietnam (Operations, Back Office)

• Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
• Manage the team to achieve the target

• In charge of recruitment of transcosmos Vietnam across Vietnam (HCM, HN, Duc Trong - Lam Dong)

• Working with Unit Manager and all the team closely and supporting to Unit Manager/BOD to strategize the efforts to maximize the whole company’s revenues and profits with punctual information/data/number/analyzing.
• Assisting to Unit Manager/BOD to deal any decision-making opportunities effectively.
• Giving the supports to plan, implement and check the effectiveness of HR activities in Contact Center Division.
• Recruitment Planning, implementing and checking effective acquisition initiatives to fulfill Contact Center Division vacancies based on the requirement or request.
• Managing a team comprises of recruitment, candidate sourcing, employee branding and relevant team.
• Proposing and managing recruitment budget and arranging well candidate sourcing planning to collect enough candidates.
• Proposing policy or regulation to implement better talent acquisition for Contact Center Division.
• Communicating frequently, understanding properly with Regional Talent Acquisition(R-TA) team and deploying to localize the R-TA initiatives.

• Supervising and implementing HR program.
• Cooperate with Divisions to building Manpower planning, Organization chart, Job description.
• Handle setting up and reviewing performance management.
• Implement and support the customer in building their Individual Development Plan and the division's training needs.
• Do recruiting to fulfill vacancy of Back office
• Managing data in the timesheet
• Provide Division solutions based on point of HR view

Company Overview: A partner of Citibank, VP bank, AIA, Manulife …..

• Build the HR plan based on the requirements of the BOD (Board of Directors).
• Search for and attract the talented person to meet the business demands and adapt to the needs of resources from the company.
• Support the training and coaching for new staff, team leaders, and project managers.
• Manage and control the data for the monthly payroll.
• Do other tasks as training for new hires, and manage the administration of the company.

Company Overview: A partner of Citibank, VP bank, AIA, Manulife …..

• Do recruitment to fulfill vacancies, most focus in Telesales Project.
• Handle all admin tasks and control the data for monthly payroll.

• Provide Western Union Services consultation.
• Optimized HR - Admin functions by updating database files, generating reports and providing administrative support.