Pham Hoang Ngoc Huyen
Hanoi
Summary
Resourceful Assistant Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized prospecting to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
7
7
years of professional experience
Work History
Assistant Manager
iMarket Vietnam
07.2019 - Current
- Drive effective communications with customer to strengthen and build up relationship with buyer.
- Co-work with Purchasing team to get best quotation and submit to customer via email, BQMS, SAP system.
- Follow up customer's PO, ensure delivery schedule and manage pending PO to actively update to Buyer.
- Control inbound, outbound cargos and arrange for delivery following customer's demand.
- Manage monthly closing transaction, prepare all related documents for issuing selling invoice and send to Logistic team to open CD.
- Manage aging stock and pending payment from customer
- Mentored team members to enhance professional development and effectiveness in workplace.
Customer Service Staff
INOAC Vietnam
08.2018 - 06.2019
- Prepare and update sales report weekly, monthly.
- Summarize sales result of all customer.
- Collect the freight cost from relative division.
- Co-ordinate and hold the meeting for customer requirements such as cost down, design change.
- Making the quotation with Production, QA and Purchasing until due date.
- Support customer on all matters relating to products and services.
- Control the delivery and shipping schedule base on PO from customers.
Account Executive
Mibrand Vietnam - MVV Group
02.2017 - 08.2018
- Successfully supported & maintained good relationship with new clients.
- Developed contents such as: Social posts, Website content, Banner, Press release, Invitation letter...
- Planed and run several internal and external events.
- Gathered data, performed market research to identify target market and accessed consumer perceptions, competition, business trends.
- Key in charge of almost Qualitative & Quantitative research projects by several methods such as: Focus group discussion, Interviewing via telephone, Centre Location Test...
- Being the bridge between client and design team to receive the request of designing publications and give comment to accomplish products.
- Managed paperwork, quotation, followed payment for vendor & from clients
- Managed all activities run effectively to meet target of strategy
Education
Master of International Economics -
Foreign Trade University
10.2023
Bachelor of Marketing Management -
National Economics University
08.2017
Skills
- Attention to detail
- Multitasking ability and good problem solving skill
- Able to be an active individual performer as well as good team player
- Excellent organizational
- Strong decision-making skills and a results-driven approach
- Outstanding communication ability
- Demonstrated time management skills to accomplish short and long-term assignments
Personal Information
- Date of Birth: 31/10/1995
- Gender: Female
- Marital Status: Single
Languages
Vietnamese
Native language
English
Advanced
C1
Chinese (Mandarin)
Upper intermediate
B2
Timeline
Assistant Manager
iMarket Vietnam
07.2019 - Current
Customer Service Staff
INOAC Vietnam
08.2018 - 06.2019
Account Executive
Mibrand Vietnam - MVV Group
02.2017 - 08.2018
Master of International Economics -
Foreign Trade University
Bachelor of Marketing Management -
National Economics University
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