PHAM DINH CHUNG
HCMC
Summary
With over a decade of experience in software testing, including 4+ years at NAB Innovation Centre Vietnam, I specialize in quality assurance and testing. My work has focused on functional and system integration testing, and I have applied my skills in stakeholder engagement, communication, and Scrum to support the delivery of reliable software solutions.
At NAB Innovation Centre Vietnam, I lead quality initiatives, utilizing automation frameworks, Selenium WebDriver, Java, and API testing with RestAssured to streamline processes. I remain committed to leveraging my expertise to enhance efficiency, advance automation testing practices, and contribute to achieving the organization’s goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Analyst, Quality Engineer
NAB Innovation Centre Vietnam
07.2021 - Current
- Enhanced NAB customer service by testing features in Cards Microservices domain.
- Contributed to solution design by providing suggestions on micro-services architecture.
- Established testing strategies for changes, ensuring comprehensive quality assessments.
- Implemented black box tests, maintaining service repository's quality standards.
- Conducted progression and regression testing, ensuring product consistency.
- Executed performance testing by analyzing non-functional requirements against production metrics.
- Facilitated delivery management as Scrum Master, engaging stakeholders for successful deployments.
- Mentored squad members, enhancing knowledge in scrum and microservice processes.
- Supported team in resolving testing and development issues, maintaining workflow efficiency.
- Served as main contact point, maintaining communication with stakeholders and leadership.
- Generated performance reports, driving insights for executive-level strategic decisions.
- Led cross-functional teams, developing innovative solutions for improved customer experiences.
- Achieved 2 years of highly-achievement over 4 years of working
Senior QA Engineer
TymeGlobal
09.2019 - 04.2021
- Improved digital banking system testing including Internet Banking and Mobile Banking.
- Participated actively in daily Scrum meetings and Agile processes for project efficiency.
- Analyzed user stories to identify relevant test scenarios and objectives effectively.
- Collaborated in squad to develop and maintain a unified automation testing framework.
- Executed API testing using Postman to ensure system integration reliability.
- Conducted thorough regression testing to verify system functionality and stability.
- Trained QA team on Selenium WebDriver and framework usage for effective testing.
Senior QA Engineer
NashTech Vietnam
06.2018 - 08.2019
- Enhanced tax calculation accuracy by testing Sovos-IPT system in insurance sector.
- Conducted requirement feasibility analysis and identified relevant test cases.
- Actively participated in Scrum meetings to improve project collaboration.
- Gathered and identified test data to streamline testing processes.
- Utilized MS SQL Server for data querying and updates during testing.
- Employed Postman for efficient API testing and validation.
- Documented test cases and conducted peer reviews for team quality assurance.
- Executed smoke and regression tests to ensure system stability and functionality.
- Performed comprehensive functional and ad hoc testing across the site.
- Conducted browser compatibility testing to improve user experience across platforms.
- Mentored new team members, fostering knowledge sharing and skill development.
- Reported sprint progress and daily test execution status to stakeholders.
Senior QA Engineer
Aperia Solutions
03.2017 - 05.2018
- Enhanced issue tracking for Vision-Web SaaS platform through effective testing.
- Developed comprehensive test cases aligned with SRS requirements for accuracy.
- Conducted Functional, Ad hoc, and Regression testing ensuring software reliability.
- Utilized MS SQL Server for data mapping queries and updates during testing.
- Documented and monitored defects using internal systems for continuous improvement.
- Provided daily testing status updates to leadership for informed decision-making.
QA Engineer
LogiGear Vietnam
03.2013 - 02.2017
- Contributed to five diverse projects, enhancing overall project delivery and quality.
- Executed client assignments efficiently, ensuring timely completion of tasks.
- Supported leadership in client engagement, improving collaboration and communication efforts.
- Trained and mentored team members on test case development and bug reporting.
- Designed comprehensive test cases based on requirements, ensuring thorough testing.
- Tracked and logged defects in systems, facilitating effective issue resolution.
QA Engineer
Softech
01.2012 - 12.2012
- Testing a Business Registration Management portal
- Did tasks assigned by leader
- Designed test cases based on requirements
- Executed test cases and performing ad hoc, regression testing
- Reported defects and testing status to leader
Quality Assurance
Gameloft Vietnam
04.2011 - 12.2011
- Testing a video game on Android devices
- Tested the game based on checklists
- Performed testing included installation, gameplay, stressing, multiplayer, interrupting, memory leak, updating, etc
- Reported defects on internal tracker tool and testing status to leader
Education
Bachelor of Science - Information Technology
Da Nang University of Science And Technology
Da Nang, Viet Nam01.2010
Skills
- Manual testing
- API testing
- Automation testing
- Performance testing
- Database
- Resource / Version controller
- Tracking / Management systems
- Communication
- Planning
- Selenium
- Java
- CICD
- Training and mentoring
- Scrum framework
- System performance
- Teamwork and collaboration
- Problem-solving
- Time management
Certification
Java: Automated API Testing with REST Assured
LANGUAGES
English
Timeline
Lead Analyst, Quality Engineer
NAB Innovation Centre Vietnam
07.2021 - Current
Senior QA Engineer
TymeGlobal
09.2019 - 04.2021
Senior QA Engineer
NashTech Vietnam
06.2018 - 08.2019
Senior QA Engineer
Aperia Solutions
03.2017 - 05.2018
QA Engineer
LogiGear Vietnam
03.2013 - 02.2017
QA Engineer
Softech
01.2012 - 12.2012
Quality Assurance
Gameloft Vietnam
04.2011 - 12.2011
Bachelor of Science - Information Technology
Da Nang University of Science And Technology