Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic
PHAM DINH CHUNG

PHAM DINH CHUNG

HCMC

Summary

With over a decade of experience in software testing, including 4+ years at NAB Innovation Centre Vietnam, I specialize in quality assurance and testing. My work has focused on functional and system integration testing, and I have applied my skills in stakeholder engagement, communication, and Scrum to support the delivery of reliable software solutions.

At NAB Innovation Centre Vietnam, I lead quality initiatives, utilizing automation frameworks, Selenium WebDriver, Java, and API testing with RestAssured to streamline processes. I remain committed to leveraging my expertise to enhance efficiency, advance automation testing practices, and contribute to achieving the organization’s goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Analyst, Quality Engineer

NAB Innovation Centre Vietnam
07.2021 - Current
  • Enhanced NAB customer service by testing features in Cards Microservices domain.
  • Contributed to solution design by providing suggestions on micro-services architecture.
  • Established testing strategies for changes, ensuring comprehensive quality assessments.
  • Implemented black box tests, maintaining service repository's quality standards.
  • Conducted progression and regression testing, ensuring product consistency.
  • Executed performance testing by analyzing non-functional requirements against production metrics.
  • Facilitated delivery management as Scrum Master, engaging stakeholders for successful deployments.
  • Mentored squad members, enhancing knowledge in scrum and microservice processes.
  • Supported team in resolving testing and development issues, maintaining workflow efficiency.
  • Served as main contact point, maintaining communication with stakeholders and leadership.
  • Generated performance reports, driving insights for executive-level strategic decisions.
  • Led cross-functional teams, developing innovative solutions for improved customer experiences.
  • Achieved 2 years of highly-achievement over 4 years of working

Senior QA Engineer

TymeGlobal
09.2019 - 04.2021
  • Improved digital banking system testing including Internet Banking and Mobile Banking.
  • Participated actively in daily Scrum meetings and Agile processes for project efficiency.
  • Analyzed user stories to identify relevant test scenarios and objectives effectively.
  • Collaborated in squad to develop and maintain a unified automation testing framework.
  • Executed API testing using Postman to ensure system integration reliability.
  • Conducted thorough regression testing to verify system functionality and stability.
  • Trained QA team on Selenium WebDriver and framework usage for effective testing.

Senior QA Engineer

NashTech Vietnam
06.2018 - 08.2019
  • Enhanced tax calculation accuracy by testing Sovos-IPT system in insurance sector.
  • Conducted requirement feasibility analysis and identified relevant test cases.
  • Actively participated in Scrum meetings to improve project collaboration.
  • Gathered and identified test data to streamline testing processes.
  • Utilized MS SQL Server for data querying and updates during testing.
  • Employed Postman for efficient API testing and validation.
  • Documented test cases and conducted peer reviews for team quality assurance.
  • Executed smoke and regression tests to ensure system stability and functionality.
  • Performed comprehensive functional and ad hoc testing across the site.
  • Conducted browser compatibility testing to improve user experience across platforms.
  • Mentored new team members, fostering knowledge sharing and skill development.
  • Reported sprint progress and daily test execution status to stakeholders.

Senior QA Engineer

Aperia Solutions
03.2017 - 05.2018
  • Enhanced issue tracking for Vision-Web SaaS platform through effective testing.
  • Developed comprehensive test cases aligned with SRS requirements for accuracy.
  • Conducted Functional, Ad hoc, and Regression testing ensuring software reliability.
  • Utilized MS SQL Server for data mapping queries and updates during testing.
  • Documented and monitored defects using internal systems for continuous improvement.
  • Provided daily testing status updates to leadership for informed decision-making.

QA Engineer

LogiGear Vietnam
03.2013 - 02.2017
  • Contributed to five diverse projects, enhancing overall project delivery and quality.
  • Executed client assignments efficiently, ensuring timely completion of tasks.
  • Supported leadership in client engagement, improving collaboration and communication efforts.
  • Trained and mentored team members on test case development and bug reporting.
  • Designed comprehensive test cases based on requirements, ensuring thorough testing.
  • Tracked and logged defects in systems, facilitating effective issue resolution.

QA Engineer

Softech
01.2012 - 12.2012
  • Testing a Business Registration Management portal
  • Did tasks assigned by leader
  • Designed test cases based on requirements
  • Executed test cases and performing ad hoc, regression testing
  • Reported defects and testing status to leader

Quality Assurance

Gameloft Vietnam
04.2011 - 12.2011
  • Testing a video game on Android devices
  • Tested the game based on checklists
  • Performed testing included installation, gameplay, stressing, multiplayer, interrupting, memory leak, updating, etc
  • Reported defects on internal tracker tool and testing status to leader

Education

Bachelor of Science - Information Technology

Da Nang University of Science And Technology
Da Nang, Viet Nam
01.2010

Skills

  • Manual testing
  • API testing
  • Automation testing
  • Performance testing
  • Database
  • Resource / Version controller
  • Tracking / Management systems
  • Communication
  • Planning
  • Selenium
  • Java
  • CICD
  • Training and mentoring
  • Scrum framework
  • System performance
  • Teamwork and collaboration
  • Problem-solving
  • Time management

Certification

Java: Automated API Testing with REST Assured

LANGUAGES

English

Timeline

Lead Analyst, Quality Engineer

NAB Innovation Centre Vietnam
07.2021 - Current

Senior QA Engineer

TymeGlobal
09.2019 - 04.2021

Senior QA Engineer

NashTech Vietnam
06.2018 - 08.2019

Senior QA Engineer

Aperia Solutions
03.2017 - 05.2018

QA Engineer

LogiGear Vietnam
03.2013 - 02.2017

QA Engineer

Softech
01.2012 - 12.2012

Quality Assurance

Gameloft Vietnam
04.2011 - 12.2011

Bachelor of Science - Information Technology

Da Nang University of Science And Technology
PHAM DINH CHUNG