Nhien Pham
Tam Ky Ward, Da Nang City,VIETNAM
Summary
Merchandiser with 15 years of experience applying knowledge of supply chain to work effectively and productively within negotiated time frames. Pays close attention to detail, analysing current trends to plan strategic promotions, offers and markdowns to meet revenue goals. Strong background in inventory and delivery management.
Overview
15
15
years of professional experience
Work History
Merchandiser Assistant Manager
Fashion Garments Co., Ltd
Da Nang, Viet Nam
11.2019 - Current
Daily Operations
- Review production status and shipment timelines
- Follow up with vendors/factories on pending orders
- Check fabric, trims, and sample approvals
- Monitor order progress against T&A (Time & Action) calendar
- Update merchandising tracker and ERP systems
- Coordinate with QA/QC teams on inspection status
- Confirm booking schedules with logistics/shipping teams
- Managed buyer communications and resolved urgent issues
- Monitored inventory and ensured material availability
- Compiled daily status reports for management review
- Attend buyer meetings/calls
- Share order updates and sample status
- Confirm price quotations and costing details
- Handle revisions in PO/specifications
- Maintain buyer communication records
- Arrange proto, fit, PP, and TOP samples
- Ensure sample submissions meet deadlines
- Coordinate with design and technical teams
- Verify measurement/spec compliance
- Track sample comments and corrections
- Monitor cutting, sewing, finishing progress
- Escalate delays or quality issues
- Ensure production capacity planning
- Follow up on line allocation and output efficiency
- Verify packaging and labeling requirements
- Prepare purchase orders and invoices
- Maintain shipment and export documents
- Update BOM (Bill of Materials)
- File approvals, contracts, and reports
- Keep records of testing and compliance certificates
- Assign tasks to merchandising coordinators/executives
- Train junior staff on processes and buyer requirements
- Conduct performance follow-ups
- Support cross-department communication
- Review KPI achievement
- Analyze delay causes and corrective actions
- Check order profitability and margin status
- Plan upcoming production schedules
- Prepare management summary reports
- Improve on-time delivery rate
- Reduce sample rejection percentage
- Strengthen vendor performance
- Optimize merchandising workflow
- Build buyer relationship strategies
- Excel merchandising trackers
- ERP systems
- Production T&A calendar
- Costing sheets
- Created and monitored shipment tracking dashboard for logistics oversight
Senior Merchandiser
GERMTON INDUSTRIAL COMPANY LIMITED
Da Nang, Viet Nam
02.2019 - 10.2019
Product & Order Management
- Coordinated with buyers, suppliers, and factories to align on order execution and delivery schedules
- Monitored production timelines and delivery schedules to ensure adherence to commitments
- Ensure on-time shipment
- Handle end-to-end order execution
- Source new suppliers and materials
- Negotiate prices, MOQ, lead times, and quality standards
- Maintain supplier relationships
- Evaluate vendor performance
- Prepare product costing sheets
- Analyze margins and pricing strategies
- Control production costs
- Compare quotations from suppliers
- Work with design and sampling teams
- Arrange sample development and approvals
- Ensure products meet buyer specifications
- Track sample status and revisions
- Monitor factory production progress
- Identify delays or quality issues
- Coordinate corrective actions
- Conduct risk assessment for shipment schedules
- Ensure product quality meets standards
- Coordinate inspections and testing
- Follow compliance requirements
- Handle quality claims or customer complaints
- Prepared merchandising reports to provide insights and updates on inventory and sales performance
- Update buyers on order status
- Conduct internal meetings with production/logistics teams
- Maintain documentation and ERP updates
- Coordinate shipment bookings
- Reviewed packing lists and shipping documents for accuracy before dispatch.
- Work with freight forwarders
- Ensure export/import compliance
- Guide junior merchandisers
- Assign tasks and monitor team performance
- Improve workflow processes
- Support department KPIs and targets
- Support department KPIs and targets
Merchandiser
VINATEX IDC
HOCHIMINH, Viet Nam
07.2011 - 01.2019
Education
Bachelor of Business Administration - Business Administration
University of Economics and Law
Ho Chi Minh City01-2011
Skills
- Product knowledge
- Customer focus
- Visual merchandising
- Supply chain management
- Team leadership
Hobbies and interests
- Events planning or community activities
- Travelling
- Team sports
- Volunteer coordination projects
References
- Mr. Bhanuka Perera
Merchandising Manager
Fashion Garments Co., Ltd.
Phone: +84 935.474.181
- Ms. Nguyen Thi Dong
Merchandising Manager
VINATEX IDC Co., Ltd.
Phone: +84 988.845.111
Timeline
Merchandiser Assistant Manager
Fashion Garments Co., Ltd
11.2019 - Current
Senior Merchandiser
GERMTON INDUSTRIAL COMPANY LIMITED
02.2019 - 10.2019
Merchandiser
VINATEX IDC
07.2011 - 01.2019
Bachelor of Business Administration - Business Administration
University of Economics and Law