NGUYỄN THỊ THÚY CHI
77/10 Chien Luoc Street, Quarter 33, Binh Tri Dong Ward, HCMC,
Summary
Dynamic professional with strong organizational and communication skills, eager to gain practical experience in a fast-paced environment. Committed to contributing to company success by leveraging a proactive approach and a collaborative mindset. Proven ability to adapt quickly to new challenges while maintaining a focus on achieving results. Enthusiastic about driving positive outcomes and fostering teamwork in pursuit of shared goals.
Overview
5
5
years of professional experience
Work History
English Tutor
11.2020 - 08.2025
- Provided one-on-one English tutoring for lower secondary students; developed personalized study plans that enabled learners to make significant progress, improving from average/fair to excellent grades within 1–2 semesters.
- Strengthened soft skills such as communication, patience, and motivation; frequently used inspirational storytelling to encourage students to build confidence and sustain their interest in learning English.
Admin Intern
Aeon Việt Nam
09.2023 - 12.2023
- Managed and archived records in the document storage; processed incoming/outgoing official documents and maintained electronic filing with accuracy.
- Drafted, reviewed, and proofread English documents for the Administration Department during the internship.
- Proficiently operated office equipment (scanning, photocopying, faxing); monitored and replenished office supplies as needed.
- Handled daily mail for all departments: sorted, distributed letters internally, and delivered outgoing mail to the post office.
- Accurately verified and recorded ~1,000 meal vouchers daily in Excel, ensuring error-free data to prevent incorrect billing; sorted and removed vouchers from other companies before returning them to the canteen for reconciliation.
- Coordinated with the company’s contracted taxi service to support employees’ business travel needs and promptly resolved issues.
- Welcomed and guided suppliers, contractors, or external visitors (e.g., maintenance staff) to the office located inside Aeon Mall.
- Submitted documents to the BOD for signatures, then scanned and archived the finalized copies.
- Represented the company at local authorities for notarization, translation, and legalization of corporate documents.
- Strengthened skills in document management, attention to detail, internal communication, and problem-solving in a multinational corporate environment.
Telemarketing
Edupia Education
01.2022 - 03.2022
- Conducted an average of 90 calls per day from provided data; qualified and transferred around 200 potential leads per month (10–15% of prospects) to the Customer Care team, contributing to improved conversion rates
Education
Bachelor of English Language - Business English
HO CHI MINH UNIVERSITY OF BANKING
12-2023
Skills
- Intermediate English proficiency
- Microsoft Office Specialist: Powerpoint - Word - Excel
- Clear written communication
- Organizational time strategies
- Formal correspondence
- Effective problem resolution
Hobbies and Interests
Practice meditation and mindfulness, Listen to music
Timeline
Admin Intern
Aeon Việt Nam
09.2023 - 12.2023
Telemarketing
Edupia Education
01.2022 - 03.2022
English Tutor
11.2020 - 08.2025
Bachelor of English Language - Business English
HO CHI MINH UNIVERSITY OF BANKING
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