Nguyen Thi Cam Tu (Grace)
Thu Duc,Viet Nam
Summary
Results-driven Quality Engineer with 4+ years in multinational manufacturing, specialising in process engineering, quality assurance, and new product introduction. Expertise in data-driven problem solving, process improvement, and risk reduction, successfully driving products from qualification to mass production. Skilled in RCA, MSA, SPC, PFMEA, and process validation, with strong capabilities in cross-functional and global collaboration.
Overview
4
4
years of professional experience
Work History
Process Quality Engineer
Milwaukee Hand Tool Vietnam
Dong Nai, Viet Nam
08.2025 - Current
- Reduced a chronic manufacturing defect from approximately 17% to below 0.5% through data-driven root cause investigation, process validation and sustainable corrective actions.
- Develop digital quality solutions, including QMS workflows and audit checklists, for early issue detection, traceability, escalation and recurrence prevention, strengthening quality controls and delivering approximately USD 20K in annualized savings.
- Achieved 100% closure of identified gaps between documented requirements and actual manufacturing practices, eliminating high-risk discrepancies through systematic audits, process reviews and standardized controls.
- Successfully drove quality readiness from Qualification Build (QB) through Mass Production (MP), leading in-depth failure investigations and validation to resolve critical risks and enable successful production ramp-up.
- Drove complex manufacturing quality issues to effective closure, leading cross-functional investigation and decision-making across Production, Manufacturing Engineering, SQE, IQC, NPD and other functions.
- Collaborate directly with US and global teams across NPI and manufacturing quality activities, aligning requirements, addressing quality risks and driving process, audit and documentation gaps to closure.
Process and Equipment Engineer
Intel Coorporation
Thu Duc, Viet Nam
04.2022 - 08.2025
- Owned equipment and process performance from Engineering Build (EB) and Qualification Build (QB) through Mass Production (MP), driving manufacturing readiness and improving product yield from approximately 20% during early builds to 99% at production maturity.
- Improved manufacturing performance by reducing test time from 12 seconds to 9 seconds through Test Program optimization, while reducing retest rate through hardware improvement and equipment optimization.
- Led in-depth investigations of product quality issues and process excursions, leveraging equipment logs, process parameter analysis, data stratification, trend analysis, failure analysis, DOE and controlled experiments to verify failure mechanisms, eliminate root causes and prevent recurrence.
- Developed an AI and ML based image processing and error-prevention solution for automated part identification, reducing human error and delivering approximately USD 12K in annualized savings.
Education
Bachelor of Science - Electronics and Electrical Engineering
University of Technology and Education
Thu Duc01-2022
Skills
8D / RCA - MSA / Gage R&R - SPC / Cp/Cpk
PFMEA - Risk Assessment - NPI
QB to MP - Process Validation - Audit & Gap Closure - Process Improvement
Power BI - Power Apps - Data Analysis - Cross-functional Leadership
Timeline
Process Quality Engineer
Milwaukee Hand Tool Vietnam
08.2025 - Current
Process and Equipment Engineer
Intel Coorporation
04.2022 - 08.2025
Bachelor of Science - Electronics and Electrical Engineering
University of Technology and Education