NGUYEN THANH TRUNG
Ho Chi Minh
Summary
I am active, reliable, responsible and hardworking. I can work well in a group as well as independently.
Overview
4
4
years of professional experience
Work History
Cloud Operation Engineer
ELCA Vietnam
Ho Chi Minh
07.2022 - Current
- Implement application scaling to improve system performance with Terraform.
- Maintain automation scripts to reduce manual tasks, and increase efficiency.
- Monitor and troubleshoot system performance to ensure optimal functionality.
- Integrate ELK and Prometheus stacks into the infrastructure for logging and monitoring.
- Collaborate with development teams to ensure system reliability and scalability.
- Identify the root causes of application and infrastructure problems through troubleshooting.
- Coordinate software installations, and work with development teams to deploy new features.
- Maintain server configurations using Ansible and Puppet
- Perform project specific tasks
IT Specialist
Lozi Viet Nam
Ho Chi Minh
12.2021 - 07.2022
- Monitored network performance and identified areas for improvement.
- Explained technology-related details in easy-to-understand terms to individuals with diverse backgrounds and job roles.
- Maintained current knowledge of the latest technology trends, tools, and best practices in technical support.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Read technical manuals, communicated with users, or performed computer diagnostics to investigate and resolve problems.
- Developed documentation related to IT policies, processes, and standards.
- Worked closely with the DevOps team to maintain the GitLab pipeline, configure the infrastructure, and monitor the infrastructure.
IT Support Engineer
Success Software
Ho Chi Minh
12.2020 - 12.2021
- Performed regular maintenance checks on computers, servers, and other IT equipment.
- Provided technical support to end users on a variety of computer software and hardware issues.
- Configured routers and switches according to organizational specifications, and implementation of network infrastructure.
- Utilized GLPI ticketing systems to track the status of help desk tickets throughout the resolution process.
- Monitored server performance metrics to identify areas for improvement or optimization.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Monitoring using Prometheus and Grafana, and notification sending via email and Slack.
- Set up customized email notifications using CloudWatch Events with an Amazon SNS on AWS.
- Write Python scripts to back up PostgreSQL and upload automatically to the AWS S3 bucket with the help of a cron job.
- Learn how to deploy K8S in AWS cloud with terrafrom and on-premises, using Jenkins, and learn about cloud services.
Education
Bachelor of Information Technology - INFORMATION TECHNOLOGY
HUFLIT
Ho Chi Minh12-2020
Skills
- CI/CD (Jenkins, Rundeck)
- Configuration Management (Ansible, Puppet)
- Operating Systems (Linux, Windows)
- System monitoring and log analysis
- Infrastructure as Code and Terraform implementation
- Automation scripting
- Troubleshooting techniques and Problem solving
- Technical support
- Cloud infrastructure
- Adaptability and Flexibility
Personal Information
Date of Birth: 09/01/1998
Position : DevOps / Site Reliability Engineer
Address : Hoc Mon , Ho Chi Minh City
Timeline
Cloud Operation Engineer
ELCA Vietnam
07.2022 - Current
IT Specialist
Lozi Viet Nam
12.2021 - 07.2022
IT Support Engineer
Success Software
12.2020 - 12.2021
Bachelor of Information Technology - INFORMATION TECHNOLOGY
HUFLIT