Summary
Overview
Work History
Education
Skills
Personal Information
Websites
Timeline
Generic

NGUYEN THANH TRUNG

Ho Chi Minh

Summary

I am active, reliable, responsible and hardworking. I can work well in a group as well as independently.

Overview

4
4
years of professional experience

Work History

Cloud Operation Engineer

ELCA Vietnam
Ho Chi Minh
07.2022 - Current
  • Implement application scaling to improve system performance with Terraform.
  • Maintain automation scripts to reduce manual tasks, and increase efficiency.
  • Monitor and troubleshoot system performance to ensure optimal functionality.
  • Integrate ELK and Prometheus stacks into the infrastructure for logging and monitoring.
  • Collaborate with development teams to ensure system reliability and scalability.
  • Identify the root causes of application and infrastructure problems through troubleshooting.
  • Coordinate software installations, and work with development teams to deploy new features.
  • Maintain server configurations using Ansible and Puppet
  • Perform project specific tasks

IT Specialist

Lozi Viet Nam
Ho Chi Minh
12.2021 - 07.2022
  • Monitored network performance and identified areas for improvement.
  • Explained technology-related details in easy-to-understand terms to individuals with diverse backgrounds and job roles.
  • Maintained current knowledge of the latest technology trends, tools, and best practices in technical support.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Read technical manuals, communicated with users, or performed computer diagnostics to investigate and resolve problems.
  • Developed documentation related to IT policies, processes, and standards.
  • Worked closely with the DevOps team to maintain the GitLab pipeline, configure the infrastructure, and monitor the infrastructure.

IT Support Engineer

Success Software
Ho Chi Minh
12.2020 - 12.2021
  • Performed regular maintenance checks on computers, servers, and other IT equipment.
  • Provided technical support to end users on a variety of computer software and hardware issues.
  • Configured routers and switches according to organizational specifications, and implementation of network infrastructure.
  • Utilized GLPI ticketing systems to track the status of help desk tickets throughout the resolution process.
  • Monitored server performance metrics to identify areas for improvement or optimization.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Monitoring using Prometheus and Grafana, and notification sending via email and Slack.
  • Set up customized email notifications using CloudWatch Events with an Amazon SNS on AWS.
  • Write Python scripts to back up PostgreSQL and upload automatically to the AWS S3 bucket with the help of a cron job.
  • Learn how to deploy K8S in AWS cloud with terrafrom and on-premises, using Jenkins, and learn about cloud services.

Education

Bachelor of Information Technology - INFORMATION TECHNOLOGY

HUFLIT
Ho Chi Minh
12-2020

Skills

  • CI/CD (Jenkins, Rundeck)
  • Configuration Management (Ansible, Puppet)
  • Operating Systems (Linux, Windows)
  • System monitoring and log analysis
  • Infrastructure as Code and Terraform implementation
  • Automation scripting
  • Troubleshooting techniques and Problem solving
  • Technical support
  • Cloud infrastructure
  • Adaptability and Flexibility

Personal Information

Date of Birth: 09/01/1998

Position : DevOps / Site Reliability Engineer

Address : Hoc Mon , Ho Chi Minh City

Timeline

Cloud Operation Engineer

ELCA Vietnam
07.2022 - Current

IT Specialist

Lozi Viet Nam
12.2021 - 07.2022

IT Support Engineer

Success Software
12.2020 - 12.2021

Bachelor of Information Technology - INFORMATION TECHNOLOGY

HUFLIT

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