Nguyen Tan Phat

With 8 years experience working as Business Analyst, I understand very well the importance of great teamwork effort for an efficient job. I believe my strongest abilities are: - Build effective communication skills in team environment - Analyze the business case carefully - Work under pressure - Willing to learn to improve

Nguyen Tan Phat, wxzp00@gmail.com, 08 6681 1397, Business Analyst, English, 82 Vo Van Kiet, Nguyen Thai Binh ward, district 1, Ho Chi Minh City, Eton, Business Analyst, 03/01/23, Present, An ecommerce platform for manufacturer to distribute and sale goods., Spearhead and manage a team of business analysts to successfully deliver high-impact projects on time and within budget., Collaborate with stakeholders to understand business needs, gather requirements, and define project scopes., Mentor and coach team members, fostering a culture of continuous learning and professional development., Conducted comprehensive business and data analysis to support strategic decision-making., Okxe, Business Analyst, 06/01/21, 02/28/23, A search engine of an e-commerce application for motorbike in Vietnam., Research and analyze on e-commerce market, end users and company's competitors., Provide backlog management, iteration planning, and elaboration of the user stories., Assess value and prioritize stories and epics to ensure work focuses on those with maximum value that are aligned with product strategy., Providing vision and direction to the development team and stakeholders throughout the project and create requirements., Coordinated with project management office to ensure the product vision is correspond between projects., Prepared user stories for the development team., Support development team on research solution for technical issue., Support scrum master and development team on running scrum daily, sprint planning and sprint review., Orient Solutions, Business Analyst, 06/01/20, 06/30/21, Learning management system for employees and partners of Ministry of Education, Singapore., Coordinated with Business Analysts team to get business requirements from the stakeholder., Joined the daily meeting to keep track of all changes and progress on the project., Took part in the initial requirement discussion and draw a workflow diagram., Problem-solving for any stakeholder of the project., Analysed the requirement from PO and provided solutions addressing business needs and technical feasibility., Wrote system requirement specification document., Worked with designers on user interface designing., Prepared user stories for the development team., Assisted PM on ensuring quality of project while keeping project timeline under control., Support SA to finalize the technical solution., Analysed the business needs and support the report team to complete the dashboard via Power PI., Worked with the development team during execution phase to maintain system functionality and apply enhancements., Supported in post-implementation phase by aiding on user acceptance testing and providing user manual document., Ikorn solution, Business Analyst, 08/01/19, 12/31/19, Merchant management for a bank to boarding a merchant to credit card payment system., Communicated with PO to discuss and solve the end-user issues., Queried database for troubleshoot end-user ticket., Worked with the development team during execution phase to maintain system functionality and apply enhancements., Checked the systems for requirement and technical bugs., Ikorn solution, Business Analyst, 08/01/19, 12/31/19, A credit card management for an American bank to manage the credit card such as issuing a new card, frozen credit bank account, report payment transaction and cancel the card., Communicated with PO to discuss and solve the end-user issues., Coordinated with Business Analysts team to get business requirements from the stakeholder., Analysed the requirement from PO and provided solutions addressing business needs and technical feasibility., Wrote system requirement specification document., Driving Annotation tool, Business Analyst, 02/01/18, 07/31/19, System, where annotators can annotate the data from automobile brand to support develop auto-driving AI., Communicated with stakeholders to gather business needs., Supported Project Manager to manage project scope by raising items that were not in original and work with development team to estimate the change requests., Checked the systems for requirement and technical bugs., Provided the solutions for requirement bugs which affected the UX and business flow., Prepared use cases for the development team., Problem-solving for any stakeholder of the project., Assisted PM on ensure quality of project while keeping project timeline under control., Present rather business needs to development do discuss solution., Supported PM on planning the development schedule and dealing cost., Supported QC to write test case., Demoed prototypes to stakeholders after each development milestones., Bliss interactive, Business Analyst, 10/01/15, 11/30/17, An e-commerce CMS for a cosmetic brand where products, promotions, website design and sitemap can be managed., Worked on various project life cycle phase (Planning, executing, monitoring and controlling)., Gathered requirements from client by email, conference calls and face to face meetings., Analysed the requirement from PO and provided solutions addressing business needs and technical feasibility., Wrote system requirement specification document., Prepared use cases for the development team., Prepared work break down structure and Scope of work document., Formed and maintained business requirements and functional specification documentation., Prepared test case and tested the final product., Bachelor in Business Information Systems, Royal Melbourne Institute of Technology, 09/01/17, Staff of the year, Orient solutions, 2020