Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Nguyen Tan Phat

Nguyen Thai Binh ward, district 1,SG

Summary

With 8 years experience working as Business Analyst, I understand very well the importance of great teamwork effort for an efficient job. I believe my strongest abilities are: - Build effective communication skills in team environment - Analyze the business case carefully - Work under pressure - Willing to learn to improve

Overview

10
10
years of professional experience

Work History

Project Manager

Kyanon Digital
03.2024 - Current
  • Led product development and strategy for two key initiatives: a loyalty program for casinos and an e-commerce platform for surplus food, acting as the primary Product Manager for both projects.
  • Actively participated in the pre-sales stage for multiple projects, contributing to solutioning, scope definition, and client engagement to secure new business opportunities.
  • Established and onboarded cross-functional project teams, defining roles and responsibilities to ensure project readiness and efficient collaboration.
  • Initiated project kick-offs for new product development cycles, setting clear objectives, scope, and success metrics for the loyalty program and e-commerce platform.
  • Developed comprehensive project master plans, including timelines, resource allocation, and phased delivery strategies to guide product development from conception to launch.
  • Conducted thorough risk analysis for product initiatives, identifying potential impediments and developing mitigation strategies to ensure project continuity and success.
  • Managed critical stakeholder relationships, ensuring clear communication, aligning expectations, and securing buy-in for product vision and roadmap decisions.
  • Provided leadership and strategic direction to development teams, guiding them through product requirements, technical challenges, and ensuring adherence to the product vision and quality standards.
  • Defined and refined detailed product requirements and user stories, translating complex business needs into actionable specifications for development.

Business Analyst

Eton
03.2023 - 02.2024
  • Company Overview: An ecommerce platform for manufacturer to distribute and sale goods.
  • Spearhead and manage a team of business analysts to successfully deliver high-impact projects on time and within budget.
  • Collaborate with stakeholders to understand business needs, gather requirements, and define project scopes.
  • Mentor and coach team members, fostering a culture of continuous learning and professional development.
  • Conducted comprehensive business and data analysis to support strategic decision-making.
  • An ecommerce platform for manufacturer to distribute and sale goods.

Business Analyst

Okxe
06.2021 - 02.2023
  • Company Overview: A search engine of an e-commerce application for motorbike in Vietnam.
  • Research and analyze on e-commerce market, end users and company's competitors.
  • Provide backlog management, iteration planning, and elaboration of the user stories.
  • Assess value and prioritize stories and epics to ensure work focuses on those with maximum value that are aligned with product strategy.
  • Providing vision and direction to the development team and stakeholders throughout the project and create requirements.
  • Coordinated with project management office to ensure the product vision is correspond between projects.
  • Prepared user stories for the development team.
  • Support development team on research solution for technical issue.
  • Support scrum master and development team on running scrum daily, sprint planning and sprint review.
  • A search engine of an e-commerce application for motorbike in Vietnam.

Business Analyst

Orient Solutions
06.2020 - 06.2021
  • Company Overview: Learning management system for employees and partners of Ministry of Education, Singapore.
  • Coordinated with Business Analysts team to get business requirements from the stakeholder.
  • Joined the daily meeting to keep track of all changes and progress on the project.
  • Took part in the initial requirement discussion and draw a workflow diagram.
  • Problem-solving for any stakeholder of the project.
  • Analysed the requirement from PO and provided solutions addressing business needs and technical feasibility.
  • Wrote system requirement specification document.
  • Worked with designers on user interface designing.
  • Prepared user stories for the development team.
  • Assisted PM on ensuring quality of project while keeping project timeline under control.
  • Support SA to finalize the technical solution.
  • Analysed the business needs and support the report team to complete the dashboard via Power PI.
  • Worked with the development team during execution phase to maintain system functionality and apply enhancements.
  • Supported in post-implementation phase by aiding on user acceptance testing and providing user manual document.
  • Learning management system for employees and partners of Ministry of Education, Singapore.

Business Analyst

Ikorn solution
08.2019 - 12.2019
  • Company Overview: Merchant management for a bank to boarding a merchant to credit card payment system.
  • Communicated with PO to discuss and solve the end-user issues.
  • Queried database for troubleshoot end-user ticket.
  • Worked with the development team during execution phase to maintain system functionality and apply enhancements.
  • Checked the systems for requirement and technical bugs.
  • Merchant management for a bank to boarding a merchant to credit card payment system.

Business Analyst

Ikorn solution
08.2019 - 12.2019
  • Company Overview: A credit card management for an American bank to manage the credit card such as issuing a new card, frozen credit bank account, report payment transaction and cancel the card.
  • Communicated with PO to discuss and solve the end-user issues.
  • Coordinated with Business Analysts team to get business requirements from the stakeholder.
  • Analysed the requirement from PO and provided solutions addressing business needs and technical feasibility.
  • Wrote system requirement specification document.
  • A credit card management for an American bank to manage the credit card such as issuing a new card, frozen credit bank account, report payment transaction and cancel the card.

Business Analyst

Driving Annotation tool
02.2018 - 07.2019
  • Company Overview: System, where annotators can annotate the data from automobile brand to support develop auto-driving AI.
  • Communicated with stakeholders to gather business needs.
  • Supported Project Manager to manage project scope by raising items that were not in original and work with development team to estimate the change requests.
  • Checked the systems for requirement and technical bugs.
  • Provided the solutions for requirement bugs which affected the UX and business flow.
  • Prepared use cases for the development team.
  • Problem-solving for any stakeholder of the project.
  • Assisted PM on ensure quality of project while keeping project timeline under control.
  • Present rather business needs to development do discuss solution.
  • Supported PM on planning the development schedule and dealing cost.
  • Supported QC to write test case.
  • Demoed prototypes to stakeholders after each development milestones.
  • System, where annotators can annotate the data from automobile brand to support develop auto-driving AI.

Business Analyst

Bliss interactive
10.2015 - 11.2017
  • Company Overview: An e-commerce CMS for a cosmetic brand where products, promotions, website design and sitemap can be managed.
  • Worked on various project life cycle phase (Planning, executing, monitoring and controlling).
  • Gathered requirements from client by email, conference calls and face to face meetings.
  • Analysed the requirement from PO and provided solutions addressing business needs and technical feasibility.
  • Wrote system requirement specification document.
  • Prepared use cases for the development team.
  • Prepared work break down structure and Scope of work document.
  • Formed and maintained business requirements and functional specification documentation.
  • Prepared test case and tested the final product.
  • An e-commerce CMS for a cosmetic brand where products, promotions, website design and sitemap can be managed.

Education

Bachelor - Business Information Systems

Royal Melbourne Institute of Technology
09.2017

Skills

  • Product Strategy & Roadmap Development
  • Market Research & Competitive Analysis
  • User Experience (UX) Principles
  • Agile Methodologies (Scrum, Kanban)
  • Backlog Management & Prioritization
  • User Stories & Acceptance Criteria
  • Stakeholder Management
  • Cross-functional Team Leadership
  • Problem-Solving & Solutioning

Languages

Vietnamese
First Language
English
Advanced (C1)
C1

Timeline

Project Manager

Kyanon Digital
03.2024 - Current

Business Analyst

Eton
03.2023 - 02.2024

Business Analyst

Okxe
06.2021 - 02.2023

Business Analyst

Orient Solutions
06.2020 - 06.2021

Business Analyst

Ikorn solution
08.2019 - 12.2019

Business Analyst

Ikorn solution
08.2019 - 12.2019

Business Analyst

Driving Annotation tool
02.2018 - 07.2019

Business Analyst

Bliss interactive
10.2015 - 11.2017

Bachelor - Business Information Systems

Royal Melbourne Institute of Technology
Nguyen Tan Phat