Nguyen Phuc Minh
COMPUTER ENGINEERING
Ho Chi Minh City
Summary
Contribute technical expertise and strong teamwork and communication skills to drive growth and success at your esteemed company. Committed to continuous learning and professional development for self-improvement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
IT HELPDESK (POWERSHELL)
BOSCH GLOBAL SOFTWARE TECHNOLOGIES
02.2024 - 08.2024
- Design and implement business applications/packages into the SCCM application framework
- Provide extensive troubleshooting in the installation and conguration of SCCM and diagnose SCCM desktop deployment issues (defects, errors, inconsistencies in system function, outputs, etc.) and perform root cause analyses
- Design and implement software packaging and patching strategies for windows desktops
- Develop and test installation/uninstallation package/process for each packaged application.
- Test application deployment for all applications to the end user device including; successful installation via SCCM, successful launch in Windows 10/WTS 2016.
- Drive the conversion of existing automated deployment tools and processes into SCCM
- Understand and Follow Packaging Process to meet monthly/yearly KPI.
IT HELPDESK INTERN
FADO.VN
09.2022 - 12.2022
- Ensure that the oce's internal network infrastructure operates stably.
- Support company employees with IT-related issues such as computer hardware/software, phones, computer networks, and transaction oce networks.
- Allocate, transfer, retrieve/deploy equipment for company employees.
- Maintain equipment during operations for the oce. Notify and coordinate with relevant units to address escalated issues
Education
COMPUTER ENGINEERING -
Ho Chi Minh University of Technology and Education
09.2019 - 12.2024
Skills
- Software troubleshooting
- Network diagnostics
- Microsoft office
- Problem-solving
- Computer skills
- Teamwork and collaboration
Certification
04/2023, ETS TOEIC 860 (Listening and Reading)
Awards
04/2023, Top 4 'Capture the Flag' Robot Competitions at University Level
Hobbies
Traveling, Reading, Playing Chess
Timeline
IT HELPDESK (POWERSHELL)
BOSCH GLOBAL SOFTWARE TECHNOLOGIES
02.2024 - 08.2024
IT HELPDESK INTERN
FADO.VN
09.2022 - 12.2022
COMPUTER ENGINEERING -
Ho Chi Minh University of Technology and Education
09.2019 - 12.2024
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