Tran Ngoc Thao Nguyen
Ho Chi Minh City,Vietnam
Summary
A graduate majoring in Logistics and Supply Chain Management with experience in business operations and inventory management at a multinational company. Committed to fostering positive work environment and delivering high-quality results.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Sales Stock Associate
The Just Group
Melbourne
07.2023 - 01.2025
- Provided personalized customer service, understood customer behavior, assisted shoppers with product selection, handled inquiries, and resolved complaints to enhance customer satisfaction.
- Managed stock intake and inventory organization, received shipments, verified stock accuracy, and arranged merchandise efficiently to optimize shelf space and accessibility.
- Monitored inventory levels and coordinated restocking to prevent shortages, ensured best-selling and trending items remained available to meet customer demand.
Member
Transit 51 Charity Organization
Vietnam
01.2020 - 01.2021
- Managed logistics for a charity program, ensured smooth operations and successful program delivery.
- Oversaw donation collection, maintained accurate records to ensure accountability and seamless distribution during the main events.
- Part of the organizing team for the 'Smile Under the Moon' festival, a Mid-Autumn celebration for children with speech and hearing disabilities.
- Supported Nu Cuoi Moi Restaurant by assisted in meal preparation, facility maintenance, and supplying essential cooking materials to serve meals for underprivileged communities.
Member
Student Council
Vietnam
01.2019 - 01.2021
- Assessed and addressed student needs, actively gathered feedback to improve the school experience.
- Planned and coordinated school-wide events, organized initiatives and activities to enhance student engagement and well-being.
- Part of the planning and execution team for major school events, including Halloween, Christmas, and Tet celebrations, ensuring a vibrant and inclusive atmosphere.
Education
AP Program -
International School of North America
08.2017 - 05.2021
Bachelor of Business - Logistics and Supply Chain Management
RMIT University
06.2021 - 02.2023
Bachelor of Business - Logistics and Supply Chain Management
RMIT University
02.2023 - 12.2024
Skills
- Problem-solving
- Communication skills
- Team building
- Inventory management
- Knowledge of Excel, Power BI
- Stock control and replenishment
Languages
Chinese (Mandarin)
Beginner
English
Fluent
Vietnamese
Native
Certification
Honors for Outstanding Academic Achievement (2020)
Outstanding Participation in School Activities Award (2020)
Distinguished Honors for Outstanding Academic Achievement (2021)
Timeline
Sales Stock Associate
The Just Group
07.2023 - 01.2025
Bachelor of Business - Logistics and Supply Chain Management
RMIT University
02.2023 - 12.2024
Bachelor of Business - Logistics and Supply Chain Management
RMIT University
06.2021 - 02.2023
Member
Transit 51 Charity Organization
01.2020 - 01.2021
Member
Student Council
01.2019 - 01.2021
AP Program -
International School of North America
08.2017 - 05.2021
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