NGUYỄN THANH TÙNG
Summary
Experienced professional with 24 years managing security operations for high-rise buildings and hospitality venues. Excels in establishing security protocols, leading emergency response teams, and coordinating with authorities to ensure safety and compliance. Proven success in strong leadership, problem-solving, and excellent communication in English and Vietnamese, making me a highly effective Security Manager.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Chief Security
SHERWOOD RESIDENCE
12.2023 - Current
- Supervise 50 security guards controlling over 400 employees excluding guest rooms.
- Establish standard Security Department procedures and ERT members support procedures in case of emergency or serious situation at 2 Sherwood buildings (method of communication, list of people to contact).
- Develop security standards for key locations in case of emergency where SWS personnel need to be deployed to support SWR and vice versa: minimum number of personnel on duty at each location after deployment.
- Organize orientation and schedule for Security Supervisor/Shift Leader positions to familiarize themselves with each building.
- Conduct a plan for security guards/Emergency response team members of both buildings to participate in fire drills of both properties, to train support situations in case of emergency.
- Share a list of firefighting and first aid equipment that have been equipped in each building to grasp information about equipment/supplies that can be dispatched.
- Review the security training plan to consider the feasibility of arranging joint training sessions.
Chief Security
SHERWOOD SUITES
06.2018 - Current
- Manage 21 security guards controlling over 170 employees excluding guest rooms, reporting to General Manager
- Create good relationships with police, fire prevention and PC06.
- Establish policy in term of security issues.
- Set up CCTV & fire-fighting systems and train team to increase the competency
- Maintain full and accurate records associated with the complete function of the security role.
- Implement in conjunction with the management team and security for loss control, asset control, key control, fire safety, health and safety.
- Conduct investigations into matters relating to cash stock assets, fire, accidents, disruption, where theft, loss, injury, damage etc. has or is suspected to have occurred.
- Control secure and all operation of the company.
- Manage and recruit security guards to adapt company requirements.
- Financial control planning for security department.
- CONCURRENT POSITION: UNION CHAIRMAN
Security Supervisor
CHILL SKY BAR (Capella Holdings)
08.2016 - 11.2024
- Manage 11 security guards controlling over 50 employees excluding service users.
- Oversee and assign employees to check fire protection equipment (fire extinguishers) weekly and send reports.
- Conduct investigations and report results to the Board of Directors when theft occurs at the workplace.
- Monitor and ensure that everyone complies with the company's regulations.
- Arrange monthly duty schedules and attendance records to ensure employees are given leave as required by the personnel.
- Record and report to the Board of Directors any accidents, risks, and incidents that occur during the shift.
- Manage and arrange documents and equipment at the workplace as well as other work locations to be neat, tidy, and clean.
- Patrol to ensure security and safety in the lobby, camera system, parking lot, and employee entrance/exit gate area.
- Respond immediately to fire alarms. Responsible for all aspects of security at work, property and people (safety of customers, investors, employees and visitors using services at Air Saigon).
Assistant Security Manager
TIMES SQUARE
10.2015 - 04.2018
- Manage 100 security guards controlling over 500 employees excluding guest rooms and offices for rent, reporting to Security Manager.
- As HOD to leading the security team for good protect human and Company's property.
- Set up policy in term of security issues.
- Set up & train team to increase the competency of whole team.
- Set up CCTV & fire-fighting systems.
- Maintain full and accurate records associated with the complete function of the security role.
- Implement in conjunction with the management team, security, loss control, asset control, key control, fire safety, health and safety.
- Conduct investigations into matters relating to cash stock assets, fire, accidents, disruption, where theft, loss, injury, damage etc. has or is suspected to have occurred.
- Control secure and all operation of the company.
Security Supervisor
TIMES SQUARE
06.2013 - 10.2015
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Analyzed and investigated incidents alongside functional management and security supervisors.
Security Officer
SHERATON HOTEL
03.2002 - 06.2013
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Officer
METROPOLITAN BUILDING (Long Hai Security Service)
06.2000 - 03.2002
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Education
University Degree -
Hanoi University of Foreign Languages
01-2000
Skills
- Safety compliance
- Access control
- CCTV management
- Inventory management
- Emergency response
- Staff supervision
- Teamwork and collaboration
- Excellent communication
- Calm under pressure
- Computer skills
- Risk assessment & Problem-solving
- Policy development & Reporting
Languages
English
Intermediate (B1)
Certification
- Gained Awareness and Internal Auditing Skills
- Qualified Self & Personal Mastery & Leading High Performance from ITD World
- Licensed Fire Fighting Skill at Police Station of Ho Chi Minh City
- Certified First Aid at SOS Medical Center
- Completed Training Course in Apartment Building management & Operations from Viện Nghiên Cứu Khoa Học Lãnh Đạo và Quản Trị Doanh Nghiệp “LEADMAN”
Personal info & Hobbies
- Height: 1.71 m – Weight: 72 kg
- Confident, energetic, hard-working
- Love music, movies and news
- Enjoy family time & sports
Timeline
Chief Security
SHERWOOD RESIDENCE
12.2023 - Current
Chief Security
SHERWOOD SUITES
06.2018 - Current
Security Supervisor
CHILL SKY BAR (Capella Holdings)
08.2016 - 11.2024
Assistant Security Manager
TIMES SQUARE
10.2015 - 04.2018
Security Supervisor
TIMES SQUARE
06.2013 - 10.2015
Security Officer
SHERATON HOTEL
03.2002 - 06.2013
Security Officer
METROPOLITAN BUILDING (Long Hai Security Service)
06.2000 - 03.2002
University Degree -
Hanoi University of Foreign Languages
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