Reading, Yoga, Swimming
Ngan Le
Business Analyst | Product Owner | Project Manager
Ho Chi Minh City
Summary
Dedicated Business Analyst and Project Manager versed in cutting-edge business analysis techniques such as BPMN2.0, Mockup visualization, Data Visualization. Committed proponent of applying novel approaches to traditional analytical tasks. Ready to leverage wide-ranging skills to design innovative business analysis procedures for companies' unique operational needs.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
SENIOR BUSINESS ANALYST
SHARERING (BLOCKCHAIN TECHNOLOGY)
HO CHI MINH CITY
01.2022 - Current
- Research and analyze identity business solution integrated with blockchain technology (NFTs) to solve problems related to project outcomes and business activities in more than one and a half year
- Working closely to project sponsors (CEO, COO, CTO) to evaluate the projects, scope, and estimate schedule for the projects
- Manage project's timeline and resources with Technical team
- Supported Product Owner with reporting, analysis, and business presentations to inform divisional strategies.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Executed analysis of risks and identified risk mitigation strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies with Sales, Marketing, Finance Department
PROJECT COORDINATOR & BUSINESS ANALYST
SAIGON TECHNOLOGY SJC, UNILEVER
DA NANG
07.2019 - 01.2021
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Developed and implemented project plans and budgets to ensure successful execution.
- Facilitated workshops to collect project requirements and user feedback.
PROJECT MANAGER & BUSINESS ANALYST
CINNOLAB JSC
HO CHI MINH CITY
01.2019 - 01.2020
- Working closely to project sponsors to evaluate the projects, scope, and estimate schedule for the projects
- Follow up with appropriate teams to conduct the projects and dealing with new requirements from other stakeholders
- Manage project timeline and resources with Technical Leader, Product Owner and Operation Manager
- Analyze client's requirements and execute mockup, wireframe, and follow up product outcome.
- Coordinate with team members to integrate new system with current systems.
- Giving business solution to clients through analysis and technical point of view
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Leader, Product Owner and Operation Manager
MECURY STUDIO | SINGAPORE COMPANY
01.2017 - 01.2019
- Analyze client's requirement and execute mock up, wire frame, and follow up product outcome
- Coordinate with team members to integrate new system with current systems
- Giving business solution to clients through analysis and technical help from back-end support
PROJECT MANAGER & CEO ASSISTANT
GHS SOLUTION | SINGAPORE COMPANY
01.2016 - 01.2017
- Receive and manage client's requirements from Thailand,
- Singapore, Hongkong, Philippines about CRM system
- Coordinate the technical tasks with front-end and back-end developers
- Test and deliver website/application to clients
- Meet clients and discuss about project scope and timeline
- Deal with problems from different hotels in South East Asia to listen and build the software for loyalty programs
- Discuss solutions with technical team to develop a feature to support customers solve the problems related to CRM system
- Prepare the sales kit to support sales department
- Keep a good relationship with customers as people working in hotels know each others
- Deal with clients to find a good time to release any new features, Test games from other vendors on the market and bring the good features from other games to current games of company
- Review current games and make the reports to make decisions to keep or remove products every 2-3 months to catch up with market
- Support CEO to meet clients to discuss about projects and businesses for both parties
- Define scope and estimate timeline, resources to implement ongoing games and projects to make sure it delivers on time and frequently
- Working closely with managers to update the project status and find solutions to quickly solve the problems: conflicts, schedule, resources
- Manage testing team and breakdown works for team
- Manage timeline of Game Delivery
- Cooperate with Server Manager and Delivery Manager to deliver game monthly and quarterly
- Arrange project scope with Client team, Server team, UI/UX team and Game Design team
Education
BANKING UNIVERSITY HCMC
01.2010 - 04.2014
Skills
Agile software development methodologyundefined
Accomplishments
- Earned the Staff Of The Quarter Award for best performance for documenting, redesigning and improving business processes.
Certification
Project Management Professionals (35 contact hours)
Interests
Timeline
SENIOR BUSINESS ANALYST
SHARERING (BLOCKCHAIN TECHNOLOGY)
01.2022 - Current
PROJECT COORDINATOR & BUSINESS ANALYST
SAIGON TECHNOLOGY SJC, UNILEVER
07.2019 - 01.2021
Project Management Professionals (35 contact hours)
02-2019
PROJECT MANAGER & BUSINESS ANALYST
CINNOLAB JSC
01.2019 - 01.2020
Leader, Product Owner and Operation Manager
MECURY STUDIO | SINGAPORE COMPANY
01.2017 - 01.2019
PROJECT MANAGER & CEO ASSISTANT
GHS SOLUTION | SINGAPORE COMPANY
01.2016 - 01.2017
BANKING UNIVERSITY HCMC
01.2010 - 04.2014
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