Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Summary

Dynamic customer support professional with a proven track record at TND Corporate Service, enhancing client satisfaction through effective communication and problem resolution. Skilled in customer support escalations and proficient in Office 365, I excel at communicating and interacting with foreign customers.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Support

Design Hub
02.2022 - 03.2023
  • Provided high-quality customer support for electrical issues, resulting in increased satisfaction and repeat business.
  • Boosted client satisfaction levels by providing prompt and courteous customer support for all inquiries related to media services.

Customer Support

TND Corporate Service
05.2023 - 03.2024
  • Delivered exceptional customer support by liaising with clients regularly; kept them informed about project progress, milestones, and potential setbacks.
  • Provided exceptional customer support, resolving issues promptly and maintaining long-term relationships with clients.


Education

No Degree - Business English

Trường Đại Học Ngoại Ngữ - Tin Học Thành Phố Hồ Chí Minh
01-2026

Skills

  • Customer support and service
  • Customer support escalations
  • Staff and customer support
  • Photoshop
  • Canvas
  • Office 365

Certification

World & Excel MOS


Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Customer Support

TND Corporate Service
05.2023 - 03.2024

Customer Support

Design Hub
02.2022 - 03.2023

No Degree - Business English

Trường Đại Học Ngoại Ngữ - Tin Học Thành Phố Hồ Chí Minh

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