Tuyen Nguyen
Perth
Summary
Accomplished Supervisor with a proven track record in managing operational processes and driving efficiency improvements. Expertise in leading multiple projects simultaneously, focusing on safety initiatives and quality control measures. Highly regarded for effective collaboration with executive leadership to meet and exceed organizational goals.
Overview
17
17
years of professional experience
Work History
Certified Kinesiotherapist
Dynamic Direct Stimulation (DDS) and Electrical Muscle Stimulation (EMS)
Ho Chi Minh , Viet Nam
01.2024 - Current
- Analyzed functional performance to identify areas for improvement in strength and flexibility.
- Guided patients in aligning healthcare strategies with their specific needs.
- Formulated tailored treatment plans.
- Revise care strategies based on patient needs.
- Provided instruction to caregivers, enhancing their ability to assist patients.
Assistant Professor of Sport Science & Kinesiology
Heart & Hand Studio - Yoga - Core Fit - Kinesiology Studio
Ho Chi Minh
06.2023 - 12.2023
- Designed curriculum and conducted classes.
- Monitored academic advancement.
- Provide guidance on academic requirements for students.
- Facilitate events including conferences and lectures.
- Publish findings from extensive research efforts.
- Administer student documentation and evaluation results.
- Designed teaching materials for practical lab exercises.
- Crafted and conducted educational workshops.
- Performed detailed investigations to support project goals.
Sales Assistant
Fast Retailing Co., Ltd
Perth
11.2021 - 06.2022
- Company Overview: Uniqlo Australia – Perth Murray Street
- Provided excellent customer service while maintaining product knowledge
- Assisted in promoting the brand and sustaining a high standard of operation
- Uniqlo Australia – Perth Murray Street
General Centre Manager
Mighty Jungle Indoor Play Centre
04.2014 - 11.2021
- Lead business operations to ensure compliance with Covid-19 restrictions and laws
- Foster a positive work environment to drive team motivation and performance
- Implement protocols to increase operational efficiency and reduce costs
- Establish metrics for staffing levels, expenses, and inventory management to enhance profitability
Coffee Shop Owner
#TGIF - Thanks God I’m Full - Coffee and Eatery
Perth
09.2018 - 05.2020
- Cultivated a welcoming and inclusive atmosphere for customers.
- Developed cost structures to streamline expenses.
- Expanded client base and strengthened loyalty.
- Encouraged a culture of engagement to boost workforce motivation.
- Managed quality control of coffee and food products.
- Monitoring and adjusting product availability.
- Designed comprehensive strategies to align with long-term priorities.
Franchise Owner
Presotea Mount Lawley Australia
02.2016 - 08.2018
- Operated the franchise in strict compliance with operational standards
- Built a strong, loyal customer base through superior service and quality products
- Managed employee training and adherence to franchise guidelines
Hiring – Training Manager and Safety Coordinator, Event Coordinator
McDonald’s Australia Limited
03.2013 - 04.2014
- Ensured compliance with State and Federal Standard Safety regulations
- Developed and managed hiring processes, team development, and safety training programs
Supervisor Manager – Training Coordinator – Event Manager
Tamprath Pty Ltd
03.2008 - 03.2013
- Company Overview: McDonald’s Australia Licensee (Jolimont, Joondalup, Mindarie, Currambine)
- Maintained sales targets and ensured quality customer service
- Monitored SOC and CSO management during shifts
- Designed and implemented effective training programs for new recruits
- McDonald’s Australia Licensee
Education
Certified Kinesiotherapist - Dynamic Direct Stimulation (DDS) and Electrical Muscle Stimulation (EMS)
02.2025
Associate of Science - Kninesiology, Nutrition And Muscle Therapy
The Sport Science And Kinesiology
Ho Chi Minh - Viet Nam 12-2023
Diploma of Events -
Central Institute of Technology
Perth Western Australia01-2013
High School Diploma -
Curtin College
Benley Campus - Western Australia 01-2011
Skills
- Process improvement
- Project management
- Staff management
- Processes and procedures
- Business development
- Payroll processing
- Priority management
- Relationship building
- Coaching and mentoring
- Budget management
- Department organization
- Process monitoring and improvement
- Inventory oversight
- Financial management
- Human resources management
- Policy and procedure development
- Business administration
- Performance management
Accomplishments
- 2012, Complete The Shift Management Excellence Course (SMX) by McDonald's Australia Limited
- 2013, Complete The Advanced Shift Management (ASM) by McDonald's Australia Limited
- 2019, Gold Plate Awards Finalist 2019 - The Coffee Shop - Thank God I'm Full Coffee Shop and Eatery - Perth
- 2021, Australian Enterprise Awards - Best Children’s Indoor Amusement Centre Western Australia - Mighty Jungle Indoor Play Centre - Morley.
- 2023, Certified Assistant Doctor of Sport Science and Kinesiology - Viet Nam 1st Doctor in Sport Medicine - Dr. Dam Anh Tuan
- 2024, Certified Kinesiotherapist - MangalDeep MRI - Consultant Radiologist - PA Dr. Alok Kumar Jain
References
References available upon request.
Timeline
Certified Kinesiotherapist
Dynamic Direct Stimulation (DDS) and Electrical Muscle Stimulation (EMS)
01.2024 - Current
Assistant Professor of Sport Science & Kinesiology
Heart & Hand Studio - Yoga - Core Fit - Kinesiology Studio
06.2023 - 12.2023
Sales Assistant
Fast Retailing Co., Ltd
11.2021 - 06.2022
Coffee Shop Owner
#TGIF - Thanks God I’m Full - Coffee and Eatery
09.2018 - 05.2020
Franchise Owner
Presotea Mount Lawley Australia
02.2016 - 08.2018
General Centre Manager
Mighty Jungle Indoor Play Centre
04.2014 - 11.2021
Hiring – Training Manager and Safety Coordinator, Event Coordinator
McDonald’s Australia Limited
03.2013 - 04.2014
Supervisor Manager – Training Coordinator – Event Manager
Tamprath Pty Ltd
03.2008 - 03.2013
Certified Kinesiotherapist - Dynamic Direct Stimulation (DDS) and Electrical Muscle Stimulation (EMS)
Associate of Science - Kninesiology, Nutrition And Muscle Therapy
The Sport Science And Kinesiology
Diploma of Events -
Central Institute of Technology
High School Diploma -
Curtin College
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