MINH TRI DOAN
Ho Chi Minh city
Summary
Proactive Business Intelligence Manager with 3+ years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
9
9
years of professional experience
Work History
BUSINESS INTELLIGENCE MANAGER
HelloHealth Group
12.2021 - Current
- Providing insights and performance view of Commercial activities across 10 countries and company overview by routine and on ad-hoc request
- Leading projects on improving Commercial operation structures to optimize resources and gain advantages -Running projects on developing Commercial database platform and reporting system
- Maintaining database system, technical checking structure and having solution for long-term and short-term issues
- Training Commercial team on working with the platform, creating materials and supporting by ad-hoc request
BUSINESS INTELLIGENCE ANALYST
Lazada Logistic, Ho Chi Minh
03.2020 - 06.2021
- Maintaining and Improving Logistic Performance set of dashboards tracking resource usage efficiency, end-to-end leadtime, delivery completion rate by date, week, month, year
- Creating hourly updated report for Big Sale Campaign tracking not only end-to-end performance, but also breakdown to lower granularity level as channel, geographic cluster for
- Operation team easily making quick-action
- Providing benchmark result between forecast and actual inflow number daily, weekly, monthly by low level of operation network, improve planning efficiency rate to 95%
- Initiating Project building visibility of Failed order by multiple reason level
- Detecting top root cause and advising solution to reduce failed order rate down
- Proposing solution tracking Pre-order orders inflow and outflow help Warehouse planning better for resource of both Inbound and Outbound, reducing wasting time
SUPPLY CHAIN ANALYST
CEL Consulting, Chi Minh
06.2019 - 02.2020
- Analyzing historical data on Sales, Transport, Cost to evaluate current performance and setting up the improvement target for project - Simulating supply chain network based on qualitative and quantitative information, rerunning historical data on simulation model as A/B testing for model accuracy - Creating multiple forecast results by apply different changes to evaluate best combos of variables possible
- Proposing customer with list of options for solution with measurable forecast results (Ex: increasing future sales 20%) for decision making.
PROJECT MANAGER
03.2017 - 05.2019
- Leading Research Project "High Quality Vietnamese Products" in 2018 and 2019 as planning resource and timeline, executing research team in North, Central and South, validating and delivering project result
- Initiating project for Vietnamese company to improving social media channel and applying
- ERP system
CUSTOMER SERVICE EXECUTIVE
Avery Dennison
10.2015 - 02.2017
- Communicating with customer at different levels (Fashion brand, Supply Chain Agency, Local
- Factory) on receiving orders, updating order status tracking and solving business problems
- Coordinating with Internal teams (Planning, Operation,..) to ensure End-to-End highest performance to customer.
PROCUREMENT ASSOCIATE
Misfit Wearables
04.2014 - 06.2015
- Working with current supplier on R&D, Production and Transporting to fulfill US Market - Sourcing potential supplier for current and future portfolio
Education
Bachelor's Degree - Industrial Management
Ho Chi Minh University of Technology
2014
Skills
- R
- MySQL
- Microsoft Office
- Executive-Level Presentations
- Administration and Management
- Data and Analytics
- Presentations and Decks
- Business Requirements
- Dashboard Development
- Industry Best Practices
- Operational Efficiency
- Operational Processes
- BI Tool and System Design
- Information Flow Management
Accomplishments
- QUANTITATIVE ANALYST WITH R - Datacamp
- DATA ANALYST WITH R - Datacamp
- DATA SCIENTIST WITH R - Datacamp
Hobbies
Dota 2
Food and Spirit
Book
Languages
Vietnamese
Native language
English
Advanced
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
BUSINESS INTELLIGENCE MANAGER
HelloHealth Group
12.2021 - Current
BUSINESS INTELLIGENCE ANALYST
Lazada Logistic, Ho Chi Minh
03.2020 - 06.2021
SUPPLY CHAIN ANALYST
CEL Consulting, Chi Minh
06.2019 - 02.2020
PROJECT MANAGER
03.2017 - 05.2019
CUSTOMER SERVICE EXECUTIVE
Avery Dennison
10.2015 - 02.2017
PROCUREMENT ASSOCIATE
Misfit Wearables
04.2014 - 06.2015
Bachelor's Degree - Industrial Management
Ho Chi Minh University of Technology
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