Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Software
Certification
Timeline
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Minh Le

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Ho Chi Minh City,Viet Nam

Summary

Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
20
20
Certifications

Work History

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01.2022 - Current
  • Handled [Number] calls per day to address customer inquiries and concerns.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Improved operations through consistent hard work and dedication.
  • Conducted research, gathered information from multiple sources and presented results.
  • Developed team communications and information for meetings.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Used coordination and planning skills to achieve results according to schedule.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Identified issues, analyzed information and provided solutions to problems.
  • Monitored company inventory to keep stock levels and databases updated.
  • Participated in team-building activities to enhance working relationships.
  • Increased customer satisfaction by resolving issues.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Collaborated with team members to achieve target results.
  • Adhered to social distancing protocols and wore mask or face shield.

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06.2022 - 12.2022
  • Conducted research, gathered information from multiple sources and presented results.
  • Worked with customers to understand needs and provide excellent service.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Drove operational improvements which resulted in savings and improved profit margins.

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02.2022 - 07.2022
  • Inspected equipment, assessed functionality and optimized controls.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Optimized dust, temperature and humidity controls for installed systems.
  • Wrote [Type] scripts for daily maintenance, indexes and tables analyses.
  • Assisted in planning of [Type] software and system testing efforts.
  • Designed and developed forward-thinking systems that meet user needs and improve productivity.
  • Wrote clean, clear and well-tested code for various projects such as [Type], [Type] and [Type].
  • Strengthened developmental methodologies by introducing [Type] code quality document.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Wrote code on [Type] platform using [Software].
  • Tuned systems to boost performance.
  • Used interpersonal and communication skills in interactions, enriching team collaboration, customer relationships on [Type] project.
  • Translated technical concepts and information into terms parties could easily comprehend.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
  • Designed and developed analytical data structures.
  • Estimated work hours and tracked progress using Scrum methodology.

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03.2022 - 04.2022
  • Monitored company inventory to keep stock levels and databases updated.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-to-day duties accurately and efficiently.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Received and processed stock into inventory management system.
  • Used coordination and planning skills to achieve results according to schedule.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Worked with customers to understand needs and provide excellent service.
  • Developed team communications and information for meetings.
  • Onboarded new temps by entering employee information into systems.
  • Delivered services to customer locations within specific timeframes.
  • Collaborated with team members to achieve target results.
  • Identified issues, analyzed information and provided solutions to problems.

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01.2022 - 03.2022
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
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  • Delivered services to customer locations within specific timeframes.
  • Worked with customers to understand needs and provide excellent service.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Monitored company inventory to keep stock levels and databases updated.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Received and processed stock into inventory management system.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Carried out day-to-day duties accurately and efficiently.

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01.2022 - 03.2022
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Developed and maintained courteous and effective working relationships.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Received and processed stock into inventory management system.
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Identified issues, analyzed information and provided solutions to problems.

Maritime Operation Intern

Pusan New Port Co. Ltd.
Busan, South Korea
01.2022 - 02.2022
  • Worked flexible hours across night, weekend and holiday shifts.
  • Attended required training sessions and seminars.
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  • Carried out day-to-day duties accurately and efficiently.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Used coordination and planning skills to achieve results according to schedule.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Delivered services to customer locations within specific timeframes.
  • Participated in team-building activities to enhance working relationships.
  • Increased customer satisfaction by resolving issues.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Received and processed stock into inventory management system.

Cross Dock Material Handler

Lotte Delivery
Busan, South Korea
01.2021 - 11.2021
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  • Prepared variety of different written communications, reports and documents.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Collaborated with team members to achieve target results.
  • Used coordination and planning skills to achieve results according to schedule.
  • Monitored company inventory to keep stock levels and databases updated.

Education

Bachelor of International Logistics - Ports And Logistics Management

Ho Chi Minh City University of Transport
Ho Chi Minh City, Vietnam
09.2018 - 08.2020

Bachelor of International Logistics - Ports And Logistics Management

Tongmyong University
Busan, South Korea
09.2020 - 07.2022

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01.2022 - 02.2022

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01.2022 - 02.2022

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01.2022 - 02.2022

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01.2022 - 02.2022

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01.2022 - 02.2022

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01.2022 - Current

Skills

Decision-Making

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Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].
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  • Resolved product issue through consumer testing.

Affiliations

  • CIPS
  • Society of Human Resource Management
  • Jaycees
  • Lions Club
  • American Marketing Association
  • Project Management Institute
  • Rotary International
  • American Medical Informatics Association
  • National Association of Social Workers
  • Association of Information Technology Professionals
  • Toastmasters
  • American Society of Safety Professionals
  • Institute of Electrical and Electronics Engineers
  • APICS – Association for Supply Chain Management
  • American Institute of Certified Public Accountants
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • International Council of Nurses
  • Society of Women Engineers
  • Freemason

Software

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Certification

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Timeline

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12-2022

[Area of certification] Training - [Timeframe]

12-2022

[Area of expertise] License - [Timeframe]

11-2022

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10-2022

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10-2022

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10-2022

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10-2022

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10-2022

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07-2022

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07-2022

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06.2022 - 12.2022

Certified [Job Title], [Company Name] - [Timeframe]

06-2022

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06-2022

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06-2022

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06-2022

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06-2022

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06-2022

Licensed [Job Title] - [Timeframe]

04-2022

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03.2022 - 04.2022

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03-2022

[Area of certification], [Company Name] - [Timeframe]

03-2022

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02.2022 - 07.2022

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02-2022

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01.2022 - Current

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01.2022 - 03.2022

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01.2022 - 03.2022

Maritime Operation Intern

Pusan New Port Co. Ltd.
01.2022 - 02.2022

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01.2022 - 02.2022

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01.2022 - 02.2022

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01.2022 - 02.2022

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01.2022 - 02.2022

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01.2022 - 02.2022

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01.2022 - Current

Cross Dock Material Handler

Lotte Delivery
01.2021 - 11.2021

Bachelor of International Logistics - Ports And Logistics Management

Tongmyong University
09.2020 - 07.2022

Bachelor of International Logistics - Ports And Logistics Management

Ho Chi Minh City University of Transport
09.2018 - 08.2020
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