Manish Bhatia
Pleiku
Summary
Results-driven banking and operations professional with over 9 years of experience in Treasury Operations, Payments Investigations, and Cheque Clearing within a global banking environment. Demonstrated expertise in SWIFT payments, reconciliation, risk control, compliance, and process improvement enhances operational efficiency. Known for meticulous attention to detail and a proven ability to meet stringent deadlines while effectively resolving complex transaction issues. Committed to driving excellence in high-volume environments through innovative solutions and strategic oversight.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cheques Clearing Officer
HSBC Bank Middle East Limited, Dubai
06.2009 - 08.2011
- Verification of images Inward & Outward Cheques deposited through Cheque Deposit Machines on Image Cheque Clearing System(ICCS)
- Deletion of cheques relating to third party, postdated, stale or cheques without drawers signatures on daily basis
- Balancing & Reconciliation of the total number of images verified on ICCS against the physical cheques received
- Identifying and Re-capturing images of cheques which are either jammed, unsent or are hardware failures in CDM
- Reporting any technical issues concerning the Cheque Deposit Machines in case of Malfunction
- Recommend process for improvisation to reduce the turnaround time in operations.
- Trained newcomers to the team
Payments Investigations Officer
HSBC Bank Middle East Limited, Dubai
03.2007 - 06.2009
- Controlling and Monitoring of all incoming and outgoing swift messages related to Telegraphic Transfers
- Investigation of cases related to Failed Customer Payments, handling queries pertaining to cases Unable to Apply or Refunds of Funds concerning failed customer payments
- Identifying error cause and recording of Amendments and Cancellations with valid reason and monitoring market risk
- Contacting branches for clarifying details pertaining to customer payments
- Sending out amendments to other banks via swift messages with valid payment details or re-effecting the payments with valid customer details
Treasury Operations Support-Regional Sites Officer
HSBC Bank Middle East Limited, Dubai
05.2005 - 03.2007
- Controlling and Monitoring of Deal Processing
- Matching the Reuters conversation against the deal input into system.
- Recording of Amendments and Cancellations with valid reason and monitoring market risk
- Processing of Deal Settlements
- Checking of Exception and other reports
- Monitoring and preparing of Central Bank payments within the dead line
- Monitoring of Transfer Pricing Mechanism (Loans & Deposits)
- Preparation of Swift Messages
Human Resources Officer
HSBC Bank Middle East Limited, Dubai
02.2002 - 04.2005
- Developing job descriptions and person specifications, checking application forms, shortlisting, interviewing and selecting candidates.
- Implementing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management Self-correspondence and day-to-day administration activities
- Advising on pay and other remuneration issues, including promotion and benefits.
- Dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates
- Analyze training needs to design employee development programs.
Education
Bachelors Degree of Business Administration - International Business & Finance
National American University
Wellington, U.S.A01.2005
High School - undefined
Indian High School
Dubai01.2001
Skills
- In-depth knowledge of banking operations
- Efficient critical issue resolution
- Analytical skills
- Program development for junior associates
- Effective communication abilities
- Effective communicator across all levels
- Skilled in office and web applications
Certification
IELTS GENERAL – Band 7.0
British Council | 2023
Timeline
Cheques Clearing Officer
HSBC Bank Middle East Limited, Dubai
06.2009 - 08.2011
Payments Investigations Officer
HSBC Bank Middle East Limited, Dubai
03.2007 - 06.2009
Treasury Operations Support-Regional Sites Officer
HSBC Bank Middle East Limited, Dubai
05.2005 - 03.2007
Human Resources Officer
HSBC Bank Middle East Limited, Dubai
02.2002 - 04.2005
High School - undefined
Indian High School
Bachelors Degree of Business Administration - International Business & Finance
National American University
Personal Details
- Nationality : Indian
- Date of Birth : 11th December 1979