Mai Duong
Product Owner
Ho Chi Minh City
Summary
Perceptive Senior Business Analyst with [Number] years driving successful business processes for [Type] companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Business Analyst
Aswhite Vietnam
11.2016 - Current
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Created new analytical systems to boost vital business metrics visibility.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
Business Analyst
Newstead Technologies
06.2016 - 10.2016
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Evaluated trends to understand competitive environments and assess current strategies.
Business Analyst
NUS Technology
08.2014 - 01.2016
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Evaluated trends to understand competitive environments and assess current strategies.
Product Owner
LARION Computing
06.2012 - 08.2014
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
Software Analyst
Freewill Solutions Vietnam
HCMC
08.2010 - 06.2012
- Performed user account maintenance tasks, archiving defunct credentials and monitoring login systems for suspicious trends.
- Created customized development frameworks for customers based on specific business goals and budgetary constraints.
- Completed software development lifecycle from requirement analysis to test planning, test case development and test execution.
- Developed and implemented workflow templates, prioritizing efficiency and ease-of-use for end-users of [Software].
Education
Master of Science - Computer Science
University of Information Technology
HCMC 08.2014 - 03.2017
Bachelor of Science - Software Engineering
University of Sciences
HCMC 09.2006 - 07.2010
Skills
Operations analysis
Data analysis
Operations management
Quality assurance
Needs assessments
SQL and databases
Business planning
Competitive analysis
Release planning
Business process mapping
Predictive modeling
Certification
PSPO I
Timeline
PSPO I
04-2022
Senior Business Analyst
Aswhite Vietnam
11.2016 - Current
Business Analyst
Newstead Technologies
06.2016 - 10.2016
Business Analyst
NUS Technology
08.2014 - 01.2016
Master of Science - Computer Science
University of Information Technology
08.2014 - 03.2017
Product Owner
LARION Computing
06.2012 - 08.2014
Software Analyst
Freewill Solutions Vietnam
08.2010 - 06.2012
Bachelor of Science - Software Engineering
University of Sciences
09.2006 - 07.2010