Summary
Overview
Work History
Education
Skills
Interests
Timeline
AccountManager
Luke Nguyen

Luke Nguyen

Bass Hill, NSW,Vietnam

Summary

  • A dynamic IT Specialist. With 15 years of hands on extensive experience with IT Infrastructure technologies and Information Security implementation, operation Small Business.
  • Strong Information technology professional skilled in IT Service Management, Microsoft Products, Voip, Wifi Marketing, SEO and Mail service.
  • Strong Communication and interpersonal skills; able to manage multiple IT projects within deadlines, detail oriented, highly organized and self-motivated; quickly learn new technology & able to train others.
  • Strong Analytical and Critical thinking skills required, understanding of how to interpret customer business needs, translating them into operational requirements and solutions.
  • I'm always looking for new ventures where I can apply my expertise, learn and evolve.

Overview

17
17
years of professional experience
7
7
years of post-secondary education
3
3
Languages

Work History

IT Project Manager

Savemore WholeSale Pty LTD
Condell Park, NSW
09.2019 - 01.2022
  • Saved over $200,000 through effective software Sale online channel.
  • Managed and maintained websites, Mail server.
  • Developed project plans marketing Massel, Swisse, Nestle, Abbott, Norco brands to Vietnam market

General Director, IT Manager

Hoang Vi Technology Corporation
01.2010 - 05.2020
  • Responsibilities:.
    Increasing company's services by recruiting, selecting, orienting, training, coaching, counselling and disciplining staff.
    Communicating values, strategies and objectives.
    Planning, monitoring and appraising job results.
    Developing strategic plan by studying technological and financial opportunities and then establishing budgets and results measurements.
    Maintaining quality service by establishing and enforcing organization standards.
    Help more than 150 Small businesses reduce costs, protecting data with appropriate information technology solutions (apply end users into server to work, solution email, CRM, Voip, Email marketing, Cloud solution, Backup data, Antivirus.
    Build & operate Servicedesk MSP systems: Managed customer tickets, trouble shoot, resovle problem.
    Increasing profits in business.

IT Network Administrator

05.2006 - 09.2010
  • Hoang Vi Informatics Joint Stock Responsibilities:.
  • Resolve problems reported by end users.
  • Specify system requirements and design solutions.
  • Research and make recommendations on server system administration.
  • Building network, webserver (Apache,IIS) and mail server (Mailenable) to serve 100+ Customers.
  • Building customers management system and marketing mailing system.
  • Operating systems of 200+ website and mail server.

Education

Network Engineering-Microsoft Technologies. - undefined

NIIT-National Institute of Information Technology
01.2008 - 01.2010

Civil engineering

Ho Chi Minh City University of Technology
01.1999 - 01.2004

Skills

IT Services Management - Technical management, Information analysis and of computer hardware/software Systems

undefined

Interests

Badminton, Photography

Timeline

IT Project Manager

Savemore WholeSale Pty LTD
09.2019 - 01.2022

General Director, IT Manager

Hoang Vi Technology Corporation
01.2010 - 05.2020

Network Engineering-Microsoft Technologies. - undefined

NIIT-National Institute of Information Technology
01.2008 - 01.2010

IT Network Administrator

05.2006 - 09.2010

Civil engineering

Ho Chi Minh City University of Technology
01.1999 - 01.2004

Similar Profiles

CREATE PROFILE
Luke Nguyen