TRan thuy hang
Hanoi, Viet Nam
Overview
9
9
years of professional experience
Work History
Cabin Crew
Asiana Airlines
South Korea , Seoul
07.2023 - 11.2026
- Ensured passenger safety and comfort throughout flight, adhering to airline policies and aviation safety regulations.
- Handle medical emergencies, turbulence-related situations, and other unexpected incidents in accordance with established safety procedures.
- Conduct pre-flight safety checks and verify the availability and proper functioning of emergency equipment.
- Delivered professional in-flight services, including meal and beverage service, while upholding high standards of customer service.
International Remittance Officer
Hana Bank
Ha Noi, Viet Nam
05.2018 - 05.2023
- Process and execute international remittance transactions, including outward and inward transfers
- Review and verify payment instructions, supporting documents, beneficiary information, and transaction details to ensure accuracy, completeness, and compliance.
- Managed payment inquiries, amendments, cancellations, and investigations according to SWIFT procedures.
- Supported customers and internal stakeholders on international payment procedures and SWIFT transaction status.
- Identified operational risks and implemented process improvements to enhance efficiency and accuracy.
Education
Bachelor - Finance and Banking
Banking of Academy
Hanoi01-2019
Skills
- Customer service
- Client communication
- Bilingual English Korean
- Attention to detail
- Strategic time management
- Problem-solving skills
Hobbies and interests
- Studying new languages and software tools
- Doing exercise, reading book and traveling
References
- Nguyen Thi Van- Hana bank Hanoi branch
Position: Manager
Phone: +84914525121
Timeline
Cabin Crew
Asiana Airlines
07.2023 - 11.2026
International Remittance Officer
Hana Bank
05.2018 - 05.2023
Bachelor - Finance and Banking
Banking of Academy