Lê Thị Huỳnh Như

IT Specialist

Protrade Garment JSC

10.2010 - Current

Individuals develop software to serve the company's internal needs, including: payroll management software, real-time production progress and revenue tracking software, new worker training evaluation software, timekeeping, etc.
Configured hardware, devices, and software to set up work stations for employees.
Managed hardware and software inventory, ensuring timely updates and replacements as needed.
Maintained servers and systems to keep networks fully operational during peak periods.
Explained technical information in clear terms to promote better understanding for non-technical users.
Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
Established strong relationships with vendors, negotiating favorable contracts while maintaining high-quality products and services.
Developed customized software solutions for improved business processes and increased productivity.
Installed new versions to eliminate security problems and protect data.
Evaluated emerging technologies for feasibility, cost-effectiveness, and potential value-add to the company''s IT ecosystem.
Maintained a comprehensive knowledge of current industry trends, developments, tools, or techniques relevant to the role of an IT specialist.
Walked individuals through basic troubleshooting tasks.
Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
Implemented effective backup systems to ensure data integrity and availability in case of disaster recovery scenarios.
Created user accounts and assigned permissions.
Installed and configured operating systems and applications.
Tested new software and hardware prior to deployment.
Researched and identified solutions to technical problems.
Generated reports to track performance and analyze trends.
Configured and tested new software and hardware.
Developed and implemented preventive maintenance procedures.
Designed comprehensive IT policies to ensure compliance with industry regulations and best practices.
Trained employees on new technologies, increasing competency levels across the organization.