Service-oriented Hospitality Worker known for high productivity and efficient task completion. Specialize in customer service, conflict resolution, and time management. Excel in communication, adaptability, and teamwork to enhance guest experiences and support operational goals.
Overview
17
17
years of professional experience
Work History
Kindergarten English Teacher
Anh Ngu Hoang Kim(Gold English)
Ho Chi Minh
09.2023 - Current
Encouraged critical thinking by using interactive activities in the classroom.
Taught basic academic lessons related to color, shape and number and letter recognition.
Supported the use of English as a second language throughout the school day.
Adapted instructional methods based on individual needs of each student.
ESL Teacher
Globaledu English Center
Ninh Binh Ninh Binh
09.2022 - 05.2023
Incorporated real world applications into lessons whenever possible so that students can apply what they have learned outside the classroom.
Designed creative games that facilitate language development while also being fun for students.
Collaborated with other teachers in order to develop new ideas for classroom lessons and activities.
Taught lessons encompassing range of skill-building activities for speaking, writing, reading and listening.
Captain Waiter
Microtel By Wyndham,Philippines
Baguio City
04.2016 - 02.2022
Performed opening and closing duties as required including setting up dining room furniture and cleaning work areas after each shift.
Checked the cleanliness of tables, chairs, floors, and restrooms throughout the shift.
Worked closely with management teams to improve operational efficiency.
Ensured a smooth flow of service in the restaurant.
Assigned seating arrangements for guests.
Monitored the quality of food preparation and presentation before serving to customers.
Greeted guests and provided them with menus.
Provided assistance to kitchen staff when needed during peak hours or special events.
Prepared salads, appetizers, and garnishes to assist kitchen staff.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Massage Therapist
Freelancer
Baguio City
01.2008 - 01.2016
Created a relaxing atmosphere by using essential oils and soothing music during sessions.
Addressed client concerns regarding areas of discomfort or pain before beginning a session.
Education
Bachelor of Science - Hospitality Management
University Of The Cordilleras
Baguio City,Philippines.
04-2013
Skills
Student Motivation
Classroom Management
Adapting to Different Learning Styles
Tutoring and assistance
Safe Food Handling
Food Preparation
Dining customer service
Table Bussing
Food station setup
Wine Pairings
Guest service
Physical Strength
Reflective listening
Affiliations
Photography
Sports
Gardening
Timeline
Kindergarten English Teacher
Anh Ngu Hoang Kim(Gold English)
09.2023 - Current
ESL Teacher
Globaledu English Center
09.2022 - 05.2023
Captain Waiter
Microtel By Wyndham,Philippines
04.2016 - 02.2022
Massage Therapist
Freelancer
01.2008 - 01.2016
Bachelor of Science - Hospitality Management
University Of The Cordilleras
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