Lê Thị Ngọc Phước
Chau Duc
Summary
Experienced professional with a strong background in quality assurance. Dedicated to ensuring the highest product standards. Collaborative team player focused on achieving impactful results. Dependable and adaptable. Skilled at identifying defects, implementing corrective actions, and maintaining compliance with industry standards. Recognized for precision in executing test plans, exceptional problem-solving abilities, and effective communication with cross-functional teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Assurance Technician
Coca-Cola Beverages Vietnam Limited
01.2019 - Current
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Increased overall product reliability through diligent monitoring of equipment calibration and maintenance schedules.
- Ensured timely resolution of non-conformance issues by effectively communicating findings to relevant departments and recommending corrective actions.
- Enhanced production efficiency by streamlining quality assurance processes and implementing best practices.
- Conducted routine internal audits, ensuring that all departments adhered to established company policies and procedures related to product quality.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Assisted in external audits, showcasing company''s commitment to maintaining high-quality standards throughout its operations.
- Developed strong relationships with suppliers, working collaboratively to ensure materials met required quality standards.
- Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization at laboratory.
Quality Control Technician
Coca-Cola Beverages Vietnam Limited
01.2016 - 12.2018
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Tracked and analyzed product quality data to identify trends and insights.
- Maintained quality documentation and records for conformance with relevant standards.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Supported development of new product line by providing expert quality control advice, ensuring successful market launch.
- Managed non-conforming product evaluations and disposition, minimizing negative impacts on production schedules and customer satisfaction.
- Ensured product quality met industry standards by conducting detailed inspections and performing rigorous testing.
- Supported the development of new products by providing input on potential quality risks early in the design process.
- Assisted management in maintaining ISO certification through diligent documentation and adherence to established protocols.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
Education
Bachelor of Science - Food Technology
INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY
Ho Chi Minh City, SG01.2016
Skills
- Functional testing
- Lab equipment maintenance
- Materials analysis
- Problem-solving skills
- Auditing
- Team collaboration
- Equipment calibration
- Documentation expertise
- Collaboration skills
- Warehouse operations
- Team leadership
Accomplishments
- 1st prize award in Proactive panelist (The Coca-Cola Sensory Program)
- Quarter continuous improvement competitions - Best Kaizen.
Personal Information
Date of Birth: 10/16/1992
Certification
- Food Safety System Certification 22000 – FSSC 22000.
- Certified Supplier Assessor
- Certified Train The Trainer
- Certified HACCP
Languages
Vietnamese
Native language
English
Elementary
A2
Timeline
Quality Assurance Technician
Coca-Cola Beverages Vietnam Limited
01.2019 - Current
Quality Control Technician
Coca-Cola Beverages Vietnam Limited
01.2016 - 12.2018
Bachelor of Science - Food Technology
INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY
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