KUANWEI CHANG
Ho Chi Minh City
Summary
Results-driven professional with over 12 years of experience in the logistics and liner shipping industry, specializing in station management, market analysis, and team leadership across the Southeast Asia region. Expertise in leveraging data-driven insights to inform strategic decisions, resulting in significant enhancements in operational efficiency and customer satisfaction. Proven ability to manage large-scale teams while maintaining key client relationships, fostering a culture of continuous improvement and collaboration. Thrives in dynamic environments where innovation and excellence are paramount.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Asia Director
Premier Shippers Association
07.2024 - Current
- 5 Stations Management, Business Development & Strategic Partnerships – Southeast Asia
- 1. Maintained key account relationships and developed strategic partnerships with core carriers across Southeast Asian countries.
- 2. Conducted in-depth market analysis, collected intelligence on Trans-Pacific trade and reporting on the overall Southeast Asian container shipping industry to US headquarter in New Jersey.
- 3. Supported SEA station managers in strengthening all aspects of business operations and performance.
- 4. Managed issues related to space allocation, equipment availability, and DEM/DET (Demurrage/Detention) and critical financial decisions making.
- 5. Analyzed sales leads and customer data to identify growth opportunities.
- 6. Participated in joint sales calls and contributed to the acquisition of new clients.
Trade Manager
COSCO Shipping Line
11.2016 - 03.2024
- 1. Delivered weekly, quarterly, and annual analytical market reports to the Shanghai headquarters, covering Trans-Pacific trade trends, competitor insights, local market events, and capacity factors. Utilized authoritative sources such as Alphaliner, Journal of Commerce, Lloyd’s List, and Drewry.
- 2. Acted as a key troubleshooter and liaison, ensuring effective communication and negotiation across departments, levels, and regional offices.
- 3. Led the Trans-Pacific trade team at the COSCO Taiwan office, managing a team of 15 colleagues. Oversaw customer service, sales operations, issue resolution, and KPI development. Maintained hundreds of CIF/FOB contracts, achieving a 50% success rate by mid-March 2024.
- 4. Collaborated closely with operations and logistics teams to improve service delivery for major BCOs. Enhanced trucking and customs clearance efficiency, introduced new services, and maximized customer satisfaction.
- 5. Recognized as Outstanding Employee of the Year – 2019 for exceptional performance and contribution.
Deputy Manager
Hanjin Shipping
11.2015 - 09.2016
- 1. Selected and interviewed by former General Manager, Mr. Richard Wang, for the position of Global Account Manager – Trans-Pacific Trade.
- 2. Successfully managed and strategically maintained key global accounts, including OEC, Translink, Expeditors, C.H. Robinson, Honor Lane, Walmart, Target, Garmin, and others.
- 3. Achieved the highest KPI performance across all trade lanes in 2015–2016, reaching 120% of the annual target.
Supervisor
YES Logistics(Yang Ming Group)
07.2013 - 10.2015
- 1. Developed BCO (Beneficial Cargo Owner) accounts by providing comprehensive logistics solutions, including customs clearance, door-to-door delivery, and warehousing services.
- 2. Participated in the Amazon FBA (Fulfillment by Amazon) logistics project; served as a keynote speaker at a logistics promotion event in Guangzhou, China, in 2014.
- 3. Honored with the 2014 Outstanding Performance Award by former Chairman Mr. Cliff Pai, now Chief Strategy Officer of Yang Ming Group.
Education
Bachelor of Liberal Arts - Applied Foreign Languages(English)
National Taiwan University of Science and Technology
Taipei City, Taiwan06.2011
Associate Degree - Business Administration
National Taichung Institute of Technology
Taichung City, Taiwan06.2009
Skills
- Liner Market Analyses and Intelligence Reports
- Liner Trade Management
- Customer Relationship Maintenance
- Negotiation with key clients, carriers
- Chinese & English Translation and Interpretation
- Excel, Word, Power Point
Certification
- Operational Legal Practices Taiwanese Businesses Should Understand in Vietnam – Key Explanations on Vietnam Taxation, Labor, and Corporate Regulations, issued by China Industrial and Commercial Research Institute
- Institute of Chartered Shipbroker: Liner Trade Certificate Aug 2019 Certificate of completion of Institute of Chartered Shipbroker Liner Trade course.
- Institute of Chartered Shipbroker: Legal Principles in Shipping Business Aug 2019 Certificate of completion of Institute of Chartered Shipbroker Legal Principles in Shipping Business.
- TOEFL IBT(92) Dec 2021, Reading: 26 Listening: 25 Speaking: 19 Writing: 22
- Outstanding Employee of 2019 in COSCO Shipping: 2019 Award receiver of outstanding employee of COSCO shipping in 2019.
- TOEIC Listening & Reading(950) Oct 2011: Listening 495 Reading 455
- TOEIC Speaking & Writing Dec 2011 Speaking: 160 out of 200 Writing: 190 out of 200
- BULATS(C1/4) Dec 2011 Overall score: 87 Listening score: 86 Reading and Language Knowledge score: 88
Languages
English
Chinese
Vietnamese
Timeline
Asia Director
Premier Shippers Association
07.2024 - Current
Trade Manager
COSCO Shipping Line
11.2016 - 03.2024
Deputy Manager
Hanjin Shipping
11.2015 - 09.2016
Supervisor
YES Logistics(Yang Ming Group)
07.2013 - 10.2015
Associate Degree - Business Administration
National Taichung Institute of Technology
Bachelor of Liberal Arts - Applied Foreign Languages(English)
National Taiwan University of Science and Technology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Swimming, weight-lifting.
Maintain regular exercise habits with 5 hours of swimming and 5 hours of weight lifting weekly, supporting overall physical, psychological health and enhancing decision-making stamina.
Extracurricular activities
Active Member of Counsel of Rotary International District 3481(Dashiji) Jul 2023 - present Rotary International, Taipei City, Taiwan