KHINE THAZIN SOE
Singapore ,Tampines
Summary
Accomplished professional with expertise in customer service and cleaning techniques, honed at URBAN COMPANY. Excelled in problem resolution and team coordination, enhancing guest satisfaction at CLOVER SUITES ROYAL LAKE HOTEL. Adept at managing time efficiently and maintaining high standards, ensuring a welcoming and hygienic environment. Flexible with shifts, including weekends.
Overview
3
3
years of professional experience
Work History
Household Cleaner
URBAN COMPANY
Singapore, Singapore
09.2024 - 03.2026
- Perform daily cleaning of kitchen,bathrooms,bedrooms and common areas
- Sweep,mop,disinfect surfaces,and clean windows using proper cleaning equipments
- Wash,iron,and fold clothes while maintaining hygiene standards
- Follow safety procedures and ensure a clean and healthy environment
Hotel Receptionist
CLOVER SUITES ROYAL LAKE HOTEL
Yangon, Myanmar
05.2023 - 05.2024
- Managed check-in and check-out processes efficiently for smooth guest experiences.
- Handled guest complaints professionally, ensuring resolutions met expectations.
- Maintained a clean and organized front desk area for a welcoming atmosphere.
- Responded to inquiries and room requests made online, by phone, and via email.
Education
Bachelor of Education
Yangon , Myanmar 05-2026
Skills
- Customer service
- Cleaning techniques
- Problem resolution
- Attention to details and time management
- Communication and interpersonal skills
- Team coordination
- Flexible with shifts including weekend
Languages
Burmese
First Language
English
Upper Intermediate (B2)
B2
Timeline
Household Cleaner
URBAN COMPANY
09.2024 - 03.2026
Hotel Receptionist
CLOVER SUITES ROYAL LAKE HOTEL
05.2023 - 05.2024
Bachelor of Education